UX/UI Designer

The Information Technology (IT) Software Engineering Group (SEG) at EB is expanding its initiative to develop and deploy mobile, tablet-based applications for the workforce. The success of this journey depends strongly on the User Experience (UX) design of the applications. EB is seeking enthusiastic and detail-oriented UX Designers to join our Software Engineering Team. This role will focus on supporting the design and optimization of our core logistical software platforms. Candidates will work under the guidance of a UX Design Specialist and UX Design Product Owner to apply user-centered design principles, ensuring our applications meet industry standards for usability, accessibility, and compliance. The core responsibilities include:

Assist in developing high-fidelity prototypes, wireframes, and user flows to help customers visualize new features and system modifications, focusing on clarity for complex processes.
• Maintain and organize design assets, specifications, and documentation, ensuring that all materials adhere to established Design Systems
• Help plan and conduct basic usability tests and interviews with internal users
• Work with Project Management, Business Analysts and Technical Personnel to translate detailed requirements into practical interfaces
• Actively participate in design critiques with both internal and external stakeholders and iterate on designs based on constructive feedback

Required:

• Bachelor's degree in either UX Design, Visual Communication Design (VCD), Human Computer Interaction (HCI), Computer Science or Communication
• 1-5 Years experience designing User Experiences (UX) and User Interfaces (UI) for mobile and desktop applications
• Ability to obtain and maintain a Secret level security clearance

Preferred:

• Familiarity with WCAG 2.1+ Accessibility Standards
• Interested candidates should provide a link to a portfolio with their resume when possible.
• Foundational proficiency with design and prototyping tools (e.g. Adobe CC Suite, Adobe XD, Figma)
• Experience or strong interest in designing for enterprise software, data visualization, and back-end systems.
• Experience or knowledge of Agile development methodologies
• Foundational knowledge of the software development process

• Foundational understanding of design principles for Graphical User Interfaces (GUI), including hierarchical relationships, color theory, typographical concepts, and responsiveness
• General awareness of the latest UX trends and technologies
• Solid grasp of user-centered research, design, and testing methods
• Ability to clearly and concisely articulate design rationale, process, and findings to both technical and non-technical stakeholder, including senior management and subject matter experts
• Genuine commitment to understanding the needs of the end-user (many of whom will have minimal technical training) and the ability to work patiently within established government processes and timelines.
• Ability to quickly learn complex logistical concepts and adapt design solutions to fit changing needs
• Meticulous review and adherence to accessibility and design best practices and willingness to iterate on designs to maintain them
• Team-oriented mindset and willingness to work in a multi-disciplinary team