New

UX CX Research Specialist

Genesis10
life insurance, 401(k)
United States, Minnesota, St. Paul
Dec 04, 2025
Genesis10 is currently seeking a UX CX Research Specialist with our client, located in St. Paul, MN. This is a 2-month contract with a likely extension. This position is 100% remote. Compensation: $65-$72 per hour W2, depending on skill and experience level. Job Description: Our client is doing a complete redesign and re-platform of their website to a more modern technology, and they would like to do some focused CX research before bringing in a vendor to execute a full site design/build. Primary duties: Identify key stakeholders - Who are the key people most invested in the MMB website and its content Develop customer personas to understand the audience - Who will use the site and what do they need from it? Develop a product value proposition and value stream map to clarify business objectives - Why is the site being built? What problems should it solve? Develop and conduct a customer engagement research campaign to solicit feedback on the current website and potential future state, including stakeholder interviews & workshops - to gather vision, pain points, accessibility needs, and priorities. Present key findings and short-term recommendations for consideration in designing a new website - What features, functionality, and content are required Required Skills/Experience Experience with public website information delivery research Experience with public website design Experience with utilizing AI in public website implementations Proven experience in UX/CX research, including usability testing, interviews, and survey design. Proficiency with research tools and methodologies. Strong analytical and problem-solving skills. Excellent communication and presentation skills. If you have the described qualifications and are interested in this exciting opportunity, apply today! About Genesis10: Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: * Access to hundreds of clients, most of whom have been working with Genesis10 for 5-20+ years. * The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. * Access to an experienced, caring recruiting team (more than 7 years of experience, on average). * Behavioral Health Platform * Medical, Dental, Vision * Health Savings Account * Voluntary Hospital Indemnity (Critical Illness & Accident) * Voluntary Term Life Insurance * 401K * Sick Pay (for applicable states/municipalities) * Commuter Benefits (Dallas, NYC, SF) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at www.genesis10.com Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. #INDGEN10 #DIG10-MN