New

Desktop Support Technician

TEKsystems
$25.00 - $28.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Wisconsin, Kenosha
Dec 04, 2025
Position Overview: The Desktop Support Technician will provide in-person technical support in an enterprise environment, focusing on Windows operating systems, Microsoft 365 applications, and a variety of office hardware. This role involves imaging and deploying devices, troubleshooting hardware and software issues, and ensuring smooth operations for end users. Key Responsibilities: * Deliver deskside support for Windows 10/11 systems, Microsoft 365 applications (including Teams and Outlook), and related enterprise tools. * Image and configure laptops and desktops using SCCM, Microsoft Endpoint Manager (MEM), Intune, or similar deployment technologies. * Perform hardware refresh and setup for new devices, ensuring compliance with organizational standards. * Troubleshoot and resolve issues with peripheral equipment such as printers, mobile devices, and A/V systems commonly used in office environments. * Maintain accurate documentation of deployments, configurations, and support activities. * Collaborate with IT teams to ensure timely resolution of technical issues and adherence to security policies. Qualifications: * 3+ years of experience providing in-person desktop support in an enterprise environment. * Strong knowledge of Windows 10/11, Microsoft 365 suite, and Teams. * Hands-on experience with imaging and deployment tools (SCCM, MEM, Intune). * Ability to troubleshoot a wide range of peripherals including printers, mobile devices, and A/V equipment. * Excellent communication and problem-solving skills. Job Type & Location This is a Contract position based out of Kenosha, WI. Pay and Benefits The pay range for this position is $25.00 - $28.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Kenosha,WI. Application Deadline This position is anticipated to close on Dec 13, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.