Remote New

Product Insights & Enablement Manager

Datavant
United States
Dec 04, 2025
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. About the Role We're looking for an individual contributor who can help our product organization work smarter, faster, and more effectively. This role will ensure that the product organization builds and communications products that are informed by customer insight, executed efficiently, and understood by the market. You'll work across Product, Engineering, Marketing, and Operations to bring structure to how we share information, gather feedback, and communicate priorities. You'll help teams stay aligned on what we're building, why it matters, and how we measure success. This is a hands-on role for someone who enjoys creating clarity from complexity and enabling teams to do their best work together. Key Responsibilities Voice of Customer & Insight Alignment Develop Voice of Customer Programs: Partner with Customer Success, Sales, and Marketing to develop an end-to-end VOC program, including tools, processes, and feedback loops that capture customer insights to inform product roadmaps and priorities. Develop Voice of Operations Programs: Partner with Operations to gather and synthesize customer feedback that informs product roadmaps and priorities. Centralize Feedback: maintain a centralized repository or dashboard for customer feedback and product requests Feedback Synthesis: analyze customer feedback trends and distill insights into clear themes that inform product strategy and messaging; work with Product Marketing and Management to translate insights into storytelling for internal and external use Enablement & Product Readiness Customer-Informed Enablement: use customer insights to inform enablement materials, ensuring that GTM teams can articulate customer pain points, outcomes, and differentiators effectively Drive Cross-Functional Alignment: Support planning and coordination across Product, Engineering, and GTM teams to ensure consistent understanding of priorities, deliverables, and timelines. Establish and Manage Structured Product Planning Rhythms (e.g., quarterly planning, roadmap reviews, retrospectives) to ensure clear priorities, alignment, and visibility across teams. Create and Maintain Product Communication Frameworks to share updates, decisions, and progress with both internal and external stakeholders in a consistent, transparent way. Help Tell the Product Story: Partner with Product Marketing to align on messaging, positioning, and storytelling around launches and product updates. Process & Continuous Improvement Ensure Organizational Readiness for New Products and Updates, coordinating with cross-functional partners to confirm ownership, training, and resources are in place before release. Improve Product Team Effectiveness: Identify and address process gaps - from roadmap planning to launch communication - that slow down or confuse collaboration. Measure and Report on Impact: Develop simple frameworks or dashboards to help track progress toward product goals and ensure accountability across teams. Enable Continuous Improvement: Facilitate retrospectives, share best practices, and help product teams reflect on and evolve how they work together. What You Bring 5-7 years of experience in product management, program management, customer experience, or a similar cross-functional coordination role in a SaaS or technology organization. Strong organizational and communication skills - able to simplify complex information and ensure teams stay on the same page. Experience gathering and synthesizing customer insights and using them to inform decisions. Comfortable managing multiple priorities and building structure in fast-moving environments. Collaborative and proactive mindset - someone who connects people and drives follow-through. Curiosity about how teams work and passion for making processes more efficient and transparent. We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated total cash compensation range for this role is: $96,000 — $120,000 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request ithere, by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy.