Business Operation Analyst/Full Time

Henry Ford Health System
United States, Michigan, Troy
Dec 04, 2025
With minimal supervision, actively collaborates with CBO teams and payors to enhance efficiencies, maintain system profiles, and reduce errors/denials that cause inflow and preventable loss write-offs. This role may also serve as a liaison between clinical departments, information services, the Helios team, and external vendors. Participates in and coordinates system or process improvements. EDUCATION AND EXPERIENCE: Bachelor's Degree in Business Administration, Healthcare, Finance, IT, or related field, or a minimum of 7 years of experience in Hospital or Professional Billing, Contracting, Payment Variances, or other Healthcare Revenue Cycle experience required. 2 years of health care experience required, preferably at a large, complex, integrated healthcare organization. Outstanding analytical, communication and interpersonal skills are required. Knowledge of Medicare & Medicaid guidelines, and other third-party billing rules. EPIC experience preferred. Excellent oral and written communication skills. Excellent analytical and critical thinking skills. Ability to manage complex, simultaneous assignments with potentially conflicting priorities and deadlines. All-inclusive decision-making skills. Strong diplomacy and collaboration skills. Strong knowledge of Microsoft Office, particularly Excel. Has experience in gathering and organizing data from different sources and presenting findings to leadership in a way that is useful for decision support. Additional Information Organization: Corporate Services Department: CBO - Transaction Flow Shift: Day Job Union Code: Not Applicable