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Family Support Specialist

Maricopa County
parental leave, sick time, tuition reimbursement, relocation assistance
United States, Arizona, Mesa
1001 West Southern Avenue (Show on map)
Dec 04, 2025

Posting Date

12/03/25

Application Deadline

12/08/25

Pay Range

$18.00 - $28.25 hourly

Salary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification. The position is eligible for overtime compensation for all hours worked over 40 in the designated workweek.

Job Type

Unclassified

Department

Human Services

About the Position

Are you passionate about helping Maricopa County's most vulnerable young children succeed in school and in life beyond school? Apply now for our Family Support Specialist opening!

The Family Support Specialist promotes children's development through services that support early learning, health, and family well-being through collaboration with families, our education teams, and community partners.

About the Early Education Division
The Early Education Division is federally funded to administer center-based Head Start and Early Head Start early care and education, along with community resources and referrals to support economically disadvantaged children to be ready for school and families to achieve self-sufficiency. Currently, classrooms are operated through a mixed service delivery model of full-year, part-year, community and school-based sites; operated
directly by Maricopa County and through contracted Child Care Partnerships.

About the Department
The Maricopa County Human Services Department (HSD) builds resiliency in the community and promotes the well-being of County residents experiencing adversity through a variety of programs and services to help people and families thrive. These opportunities include early childhood education, housing, homeownership, independent living services for seniors and adults with disabilities, career development for job seekers with barriers to employment, crisis rental and utility assistance, and support for people experiencing homelessness. HSD is committed to delivering innovative and comprehensive services in a collaborative approach that preserves dignity, promotes respect, and facilitates social and economic mobility.

In 2025, the Human Services Department was the proud recipient of 23 Achievement Awards from the National Association of Counties (NACo), highlighting the Department's commitment to providing support for low-income and at-risk communities. Maricopa County Human Services was honored for a wide variety of programs showcasing their valuable work including Regional Solutions to Homelessness in Rural and Underserved Communities, Pathway to Rapid Reemployment, Tonopah Fire Station Improvements, Refugee Relocation Assistance Program, Early Education Division's EVIT Expanded Partnership, and several other initiatives.

Join our team and unlock your potential!

Proud to Offer

  • Work with a greater purpose
  • Tuition reimbursement
  • Exceptional work-life balance
  • Opportunities for growth and development within Maricopa County
  • Low-cost, high-value healthcare for you and your qualifying dependents
  • Child care benefits, including access to our on-site center Maricopa County Kids Club, dedicated to serving Maricopa County families exclusively
  • Paid vacation, sick time, and parental leave
  • Extensive wellness program, including healthcare premium discounts
  • Maricopa County participates in the Arizona State Retirement System. This defined retirement benefit requires a 12% monthly contribution rate and includes a 100% employer match on Day 1
  • Learn more at Work With Us | Maricopa County, AZ

We Require

  • Two years of case management experience
  • Associate's degree in Social Work, Family Studies, Early Childhood Education, Education or a closely related field

We Also Value

  • Bachelor's Degree in Social Work, Family Studies, Early Childhood Education, Education or a closely related field

Job Contributions

  • Builds collaborative relationships with parents of the assigned areas to establish trust and educates parents on available resources in the area served
  • Initiates and maintains co-operative partnerships with community agencies that provide health, social, employment, and educational services. Refers families for services in the community, assists the family in accessing services, and monitors service completion
  • Assumes responsibility for child recruitment and maintains enrollment records for all assigned sites throughout the program year. Completes applications for program enrollment and coordinates the enrollment and termination/drop activities of children. Monitors child attendance and contacts parents regarding child's absenteeism or other issues
  • Initiates and maintains co-operative partnerships with the assigned area's Education team to ensure families receive quality, comprehensive services
  • Facilitates, encourages and supports parent involvement in each area; organize and carry out parent committee meetings and parent training activities based on the needs of the families. Makes periodic home visits to each family enrolled in the program scheduling around working families' availability
  • Collaborates with the family to identify their goals, strengths, and necessary services and support. Develops a Family Partnership Agreement for each family enrolled in the program and supports the family in plan implementation
  • Maintains current, accurate and confidential records (paper and electronic) and runs reports to track services to ensure program compliance for all children and families enrolled in the program
  • Assists with providing front desk coverage for the Head Start program and requires a weekly office day

Working Conditions

  • Must possess or have the ability to obtain a valid Arizona driver's license by the time of hire
  • Must secure a Level 1 Fingerprint Clearance Card through the Arizona Department of Public Safety
  • Must possess or have the ability to obtain a valid Arizona driver's license by time of hire
  • Must complete a medical exam that includes screening for tuberculosis (TB)
  • Must obtain a CPR, first aid, and food handler's certification within six weeks of hire
  • Ability to read, write, and speak Spanish may be required for some positions
  • Work is routinely performed in an office environment, which may require long periods of sitting, reading, and typing
  • Requires travel to program sites throughout Maricopa County
  • The position requires travel to and from various county, client, and contractor locations during a scheduled workday, subject to County policies regarding the use of County vehicles and/or private vehicles used on County business

Selection Procedure

  • Only the most qualified candidates will be considered

  • Consideration will only be given to candidates who submit online applications

  • Candidates will be contacted primarily through email and their Workday online application profile

  • Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive

Maricopa County is an equal opportunity employer.

Apply Now!

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