Microsoft Enclave Administrator (Azure Operations Systems Administrator), Senior

Job Type: Full-Time

Clearance: TS/SCI with ability to obtain a SAP

Must be a U.S. Citizen

Benefits: Medical, dental, and vision coverage, 401k matching, generous PTO, paid holidays, professional training opportunities, and even pet insurance to ensure your furry friends are cared for too.

Job Summary

Castalia Systems is seeking a Microsoft Enclave Administrator (Azure Operations Systems Administrator), Senior to join our team in support of an exciting opportunity supporting our intelligence community customer. As part of the Castalia Systems team, you will have an opportunity to leverage your technical skills supporting a variety of customer enclaves in the Azure environment to include supporting the enclave infrastructure to the customer applications and everything in between

Roles and Responsibilities

A qualified candidate will perform the following duties and responsibilities, but are not limited to:

• Senior level of systems administration background will make up the bulk of the Enclave Administrator team.
• Performs the Enclave Administrator (EA) role on behalf of the Customer, including setup and maintenance of all Mission Enclave infrastructure and all application-related responsibilities on Mission Enclave environment.
• Direct customer relationship management, supporting prioritizations and workload management.
• Ability to self-manage for maintenance of workloads and ensuring appropriate support of all systems/applications/workloads existing within the enclave (operational boundary).
• Sets up and delegates application-related responsibilities to Customer Mission Applications Administrator (MAA) role, which we provide to our Customer and their Mission Partners so they can administer applications within their enclave.
• System health monitoring include Azure Solution System Health, Program Application availability, Capacity Management, and Azure Consumption Rates.
• Operational System Management (trouble tickets) - input, re-route, field, and escalate as appropriate.
• Conduct appropriate troubleshooting and remediation activities to include coordinating with System Owners, Product Team, and Migration Team for issues and coordinating with the appropriate team and/or personnel.
• Escalate to the appropriate Microsoft team in the case were additional privileges/permissions/clearance are required.
• Complete regular maintenance on all systems / applications. This includes regular patching and vulnerability remediation and addressing end of service/end of life replacements.
• Complete approved configuration updates/changes and escalate where required if high-level architectural updates are needed.
• Be responsible for physical one-time bulk migration of customer data to the platform.
• Support data migration workshops and/or Technical Exchange Meetings (TEMs) to assist with data reorganization on Hyperscale Execute required pre- and post- migration tasks for reporting back to customer agreements.
• Conduct pre migration checks.
• Iterations on failed migration till migration is successful.
• Intermediate Update notification.
• Fix and respond to issues reported by customer.
• Escalate issues that can't be resolved through standard troubleshooting guides/process.
• Execute data integrity validation steps after completion of the Data Migration Plan and reporting provided for customer records.

Required Qualifications

• Bachelor's degree or industry equivalent experience.
• A minimum of 8 years of demonstrated experience in related technology.
• Experience in one or more of the following topics such as cloud technologies, data, AI, security, complex networks, IAAS, PAAS, SASS, cross-platform integration and large-scale, complex systems and business applications design and implementation.
• This individual will have been trained in one or more of the following areas:
• Microsoft and/or Industry delivery frameworks, product features and relevant Certified Training associated with Microsoft products.
• Must have expert level systems administration background in Microsoft Azure hosted environments.
• Experience managing customer relationships.
• Ability to self-manage for maintenance of workloads and ensuring appropriate support of all systems/applications/workloads existing within the enclave (operational boundary).
• Experience within the following operational roles:
• Direct Platform Support (Windows Workstation/Server).
• Active Directory Organization and Management (OU and GPO Management).
• Systems Management Technologies (MECM, etc.).
• Azure Solutions Management (IaaS, PaaS, and Virtual Network Components).
• AVD Component Support (Pools, Workspace, Application Management).
• Azure solutions deployment.
• DOD 8570 IAT Level II or higher certification upon start, with at least a Security+ certificate.

Desired

• Azure operations systems administration with an Azure Administrator certification or experience preferred.
• DevOps experience preferred with SAFe knowledge of operational sprint cadence.
• Experience within C4 networks / operating environments and SAP networks / operating environments preferred.
• Experience supporting SAP environments preferred.

Physical Requirements/Work Environment.

• Normal office environment.

Travel

• Must be willing to travel 0-25% of the time.

Company Description

Castalia Systems is a proven business partner providing mission critical solutions to the Federal Government. We provide cutting edge solutions from Securing and Managing Data to Systems Engineering and Development. Castalia Systems is a pioneer in Artificial Intelligence Design and Application.

With our vast knowledge of our customers' needs and relevant technology, our team is able to bring successful solutions to every mission. We are one-upping our competitors by providing premium IT solutions and platforms with cutting-edge technology so it's so evident when you compare us with anyone.

Disclaimer

Castalia Systems is an equal employment opportunity and affirmative action employer and strives to comply with all applicable laws prohibiting discrimination based on race, color, creed, sex, sexual orientation, age, national origin, or ancestry, physical or mental disability, veteran status, marital status, HIV-positive status, as well as any other category protected by federal, state, or local laws. All such discrimination is unlawful, and all persons involved in the operations of the company are prohibited from engaging in this type of conduct.