Project Coordinator II -Delivery Lead

Spectraforce Technologies
United States, Illinois, North Chicago
Dec 03, 2025
Job Title: Project Coordinator II - Delivery Lead Duration: 6+ Months Location: North Chicago, Illinois 60064 Description The Project Coordinator - Delivery Lead is responsible for governing the deployment of all projects across all products, related to the [Business Domain]. This role is responsible for ensuring that all required project assets are in place and operational before project commencement. This includes hardware, software, and onboarding of external service provider personnel or contractors. Working under minimal supervision, the Delivery Lead will collaborate with internal partners and external service providers to ensure high-quality and efficient delivery of service under Service Level Agreements. Working collaboratively and developing strong partnerships with IT Line of Business groups, the Business Consultants, Solution Architects, Business Relationship Managers, and Technical Leads for the [Business Domain] are essential in the delivery of strong results. Responsibilities Provide governance and oversight for all project execution within the [Business Domain] for all new implementations or modifications through production service transition to ensure service and operational excellence. Collaborate with external service providers, system integrators, or internal resources to ensure efficient project delivery. Perform continuous cost optimization of project delivery services. Ensure that all project assets are ready for use by the project team, including onboarding of personnel, hardware and infrastructure, environmental readiness, software licensing, etc Participate in the Long-Range Planning process. Identify opportunities to improve processes, gain efficiencies, and improve financial performance across project delivery or all projects. Collaborate with the service management organization to improve service transition, change, release, and deployment into production processes. Analyze SLAs and KPI to identify trends and partner with PS leadership to drive improvement. Provide Project Management and Service Delivery Expertise and guidance to service providers, system integrators, and/or internal resources as needed to ensure [Business Domain] stakeholders' projects are delivered as planned. Responsible for compliance with applicable Corporate, Divisional, and IT Policies and procedures. Role Work with the IT Line of Business units and other teams to monitor project delivery performance against defined Service Level Agreements (SLAs). Conduct frequent and formal meetings with IT Line of Business units to review/discuss overall application development project status. Continually improve working relationships with IT LOB units and service providers. Work with internal and external services vendors to ensure superior service delivery. Ensure that the service provider is adhering to development standards and/or review and assist with the approval of new/additional development standards that the service provider proposes. Ensure documentation is captured in the document management system; publicize deliverable location to the organization as necessary. Participate in project estimating / planning processes. Monitor resource usage allocation for projects being delivered via the external service provider's Project Delivery services methodology. Qualifications Bachelor's degree in Information Technology, Computer Science, or Computer Engineering. Typically requires 8 or more years of technology experience and related management experience in multiple business and technical processes. Requires understanding of project management methodologies and tools. Requires knowledge of outsourcing methodologies and operating models, and working with professional services firms. Requires experience overseeing geographically distributed and culturally diverse work-groups. Preferred Qualifications Master's degree in Information Technology, Business Administration. Experience with Software Development Lifecycle (SDLC) methodologies. PMP certification preferred. Demonstrated ability to coordinate cross-functional teams towards task completion. Excellent written and verbal communication skills. Knowledge of business and technology trends. Strong interpersonal / relationship management skills.