Technology Support Technician

Technology support technician needed to assist with monitoring hospital information systems by troubleshooting user issues, manage system access, and maintaining training documents. Supporting the budget process through data collection and spreadsheet creation.

As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone.

What we offer:

Attain Work-life balance with our Childcare discounts, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community.

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Previous experience supporting a Health Information System ( HIS) or similar clinical/healthcare software environment. Hands-on experience with data extraction, report building, and reconciling information across systems. Familiarity with ticketing systems, help desk workflows, or IT support processes.

A bility to prepare clear, accurate, and timely reports; must be comfortable using spreadsheets, database tools, and reporting functions Strong skills in compiling, validating, and organizing data from multiple sources Maintains high accuracy in data entry, documentation, and report generation

Advanced Excel skills, including pivot tables, lookups, filters, and basic data visualization. Strong technical troubleshooting skills, including root-cause identification and systematic problem resolution. Clear, professional communication skills, with the ability to explain technical concepts to non-technical staff.

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NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.