Contact Specialist - Shipping & Receiving Dock

Pay 20.80 (2nd shift rate)Contact Specialist - Shipping & Receiving Dock, Saginaw, MI

2nd Shift

DESCRIPTION

• The position is for a Customer Contact Specialist for the 2nd Shift.
• Act as the liaison between the company and the Customer.
• Ensure accurate and timely delivery of products to the customer.
• Must thoroughly understand the customer requirements and ship schedules.
• Maintain data integrity with respect to the billing process.
• Communicate ALL material shortages to the customers and Plant Schedulers.
• Set up expedited shipments when necessary.
• Resolve any errors and quantity discrepancies.
• Work with other Customer Contact Specialists, Plant Schedulers, Shipping Clerks and the planning group.
• Must be able to work flexible hours, work daily overtime as required and work weekends as required.

REQUIRED

• Must have excellent written and oral communication skills as well as a pleasant attitude and speaking voice.
• Must be very detail-oriented and have the ability to multitask.
• Must have strong organizational skills and good time management skills.
• Knowledge of QAD/TMS systems, knowledge of logistics, knowledge of basic manufacturing processes or previous operations or logistics experience.
  
  
• 1 - 3 years of relevant experience.
  
  
• Experience in logistics or customer interactions preferred.

EDUCATION

High school graduate with training such as that acquired in the first year of college, technical or business school. Bachelor's Degree preferred.

This person will also interact directly with outside truck drivers.

Send resumes to: sarah.szagesh@advantagetechnical.com

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Advantage Technical connects top- talent in technology, engineering, and technical fields with forward-looking companies.

Advantage Technical is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Advantage Technical offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Advantage Technical is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.