Business Applications Analyst

CLA is a top 10 national professional services firm where our purpose is to create opportunities every day, for our clients, our people, and our communities through industry-focused wealth advisory, digital, audit, tax, consulting, and outsourcing services. Even with more than 8,500 people, 130 U.S. locations, and a global reach, we promise to know you and help you.

CLA is dedicated to building a culture that invites different beliefs and perspectives to the table, so we can truly know and help our clients, communities, and each other.

Our Perks:

• Flexible PTO (designed to offer flexible time away for you!)
• Up to 12 weeks paid parental leave
• Paid Volunteer Time Off
• Mental health coverage
• Quarterly Wellness stipend
• Fertility benefits
• Complete list of benefits here

CLA is growing and seeking to hire an experienced Business Applications Analyst/Services Consultant to join our talented Information Technology team. The position offers growth, flexibility and a collaborative work environment.

This role provides technical support and training on firm-sponsored software applications to internal users

and client users.

How you'll create opportunities in this Business Applications Analyst/Services Consultant role:

• Provides technical support to users of applications currently supported by the B-Tech group and is certified on two or more of those solutions.
• Provides assistance and solutions for seamless integrations between software systems. Provide basic technical support and help troubleshoot integration or sync errors.
• Assist with data preparation for migration and imports as needed.

What you will need:

• Bachelor's degree is required. Combination of relevant experience, education, and training may be accepted in lieu of degree.
• 2 years experience in customer service support required
• 2 years experience in an area of application support, Helpdesk, Desktop Management, Mobile device/application support or similar IT experience preferred
• Experience with Spend Management solutions such as BILL (Bill.com) and/or an accounting related software preferred.