Security Officer - Dispatch Operator

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Dispatch Operator in Los Angeles, CA, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. As a Dispatch Officer with Allied Universal at a financial institution location, you will play a key role in monitoring and coordinating security-related operations. Your responsibilities include communicating with team members, managing incident reports, and helping to deter security incidents through proactive oversight. You will use technology to support daily operations and provide outstanding customer service to all visitors and staff. Join our team and contribute to a people-first culture that values innovation, integrity, and teamwork.

Position Type: Full Time

Pay Rate: $22.25 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Monitor and manage communication systems to coordinate security-related operations within the location.
• Dispatch security personnel to respond to incidents, alarms, and/or emergencies as needed.
• Maintain detailed records of calls, incidents, and responses in accordance with site-specific policies.
• Provide customer service by assisting clients, staff, and/or visitors with inquiries and security-related concerns.
• Follow security-related procedures and protocols tailored to the needs of financial institution environments.
• Respond to incidents and critical situations in a calm, problem-solving manner.
• Communicate with law enforcement, emergency responders, and/or site management when appropriate.
• Support Allied Universal team members in carrying out security-related activities and emergency response efforts.

Minimum Requirements:

• At least one year of security-related experience is required.
• Proof of high school diploma or GED is required by the client.
• Comfort using a computer or tablet is preferred.
• A valid guard card or license is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.