EMS SUPERVISOR

JOB ANNOUNCEMENT

EMS SUPERVISOR

Department of Public Health

Bureau of Behavioral Health

Number of Positions: 1

(additional vacancies possible pending budget approval)

Starting Salary: $57,852.00/Year

Applications for this position will be accepted until 11:59pm CDT on 11/10/2025

Under direction, the class functions as a working supervisor, supervising and performing work as an Emergency Medical Technician, providing basic medical care and services. The EMS Supervisor oversees operations, performs all operational duties of an EMT, engages in proactive outreach, and related duties as required.

ESSENTIAL DUTIES

* Supervises and directly participates in the work of Emergency Medical Technicians functioning as members of the Crisis Assistance Response and Engagement (CARE) team providing prehospital emergency medical care including patient assessments, treatments, and referrals or transport on a daily basis

* Participates in the development of work standards and the performance evaluation of staff

* Schedules and assigns staff in conjunction with senior management

* Responds in collaboration with other team members, to 911 calls and other crisis lifelines with an identified behavioral health component and provide crisis assessment, crisis intervention, de-escalation, safety planning, referrals, and linkage to care services for residents

* Assesses vital signs (e.g., blood pressure, heart rate, respirations, pulse oximetry, etc.)

* Provides basic prehospital medical care to patients by stabilizing emergencies (e.g., respiratory, cardiac, or trauma incidents, etc.)

* Transports patients to medical facilities, including alternate destinations and Emergency Departments, for further stabilization

* Ensures quality of care and that delivery of services remains compassionate, trauma-informed, and attentive to the particular needs and values of each patient

* Ensures accurate and timely reporting and documentation in compliance with department, Region 11, and City of Chicago standards

* Ensures complaints, accidents, and incident investigations are documented and reported

* Monitors equipment and materials needed

* Operates and maintains City vehicles for emergency response and day-to-day operations

* Provides input to management regarding fleet maintenance, service, equipment and supplies, documentation and record keeping operations

* Reviews and evaluates EMTs performance, conducting after-action reviews

* Monitors overall wellbeing of EMTs

* Stays abreast of current events and trends which may lead to an increase in potentially hazardous calls that could possibly affect first responders

* Tracks program utilization and medical care trends to make informed recommendations that best meet the needs of the community

* Coordinates continuing medical education seminars for clinical staff and identifies additional training opportunities

* Participates in team/department meetings, in-services, and case coordination sessions

Location: Department of Public Health

Address: 1920 South Western Avenue, Chicago, IL

Shift: Monday - Friday

Hours: 9:30am-5:30pm

THIS POSITION IS IN THE CAREER SERVICE

High School Diploma or GED Certification, plus three (3) years of EMS work experience, of which one (1) year is in a supervisory role related to the responsibilities of the position, OR

Graduation from an accredited college with an Associate's degree or higher, plus one (1) year of EMS work experience, of which one (1) year is in a supervisory role related to the responsibilities of the position

Licensure, Certification, or Other Qualifications

Current certification as an Emergency Medical Technician

Current Cardiopulmonary Resuscitation (CPR) Certification

Selection Criteria

This position requires applicants to complete an interview which will include a written exercise and/or a skills assessment test as part of the interview. The interviewed candidate(s) possessing the qualifications best suited to fulfill the responsibilities of the position, based on the oral and written parts of the interview will be selected

For Information on our employees benefits please visit our benefits website at: Click Here

For Information on our salary and title structure visit our classifications website at: Click Here

APPLICATION EVALUATION: Initial evaluation will be based on the information provided on the application and the documents submitted. Department of Human Resources staff will review applications after the final posting date. Staff will follow all required employment/hiring plan provisions, federal, state, and local laws, and collective bargaining agreements when applicable. Staff will apply hiring preferences as required by the municipal code. Placement on an eligibility list is not an offer or guarantee of an interview nor employment with the City of Chicago

COMMITMENT TO DIVERSITY: To further our commitment to hiring applicants with diverse experience, the City of Chicago has adopted ordinances 2-74-020 and 2-74-075. The ordinances provide a preference to applicants who meet the minimum qualifications and who are veterans of the Armed Forces of the United States, residents of Socio-Economically Disadvantaged Areas (SEDA), and/or Chicago Public School (CPS) high school graduates. These hiring preferences do not apply to bidders. For positions covered by a collective bargaining agreement, bidders will be considered before external candidates. The learn more about our hiring processes click here.

ALL REFERENCES TO POLITICAL SPONSORSHIP OR RECOMMENDATION MUST BE OMITTED FROM ALL APPLICATION MATERIALS SUBMITTED FOR CITY EMPLOYMENT.

The City of Chicago is an Equal Opportunity and Military Friendly Employer and Fair Chance Employer

City of Chicago

Brandon Johnson, Mayor