Public Relations Manager

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Job Description

Every day, our teams innovate across the world of finance. We collaborate to work smarter, while making a difference. We believe in diversity and inclusivity, giving a voice to everyone on the team. And we celebrate our success together. If you want to make an impact in fintech, we'd like to know: Are you FIS?

About the role:

We are seeking a collaborative and adaptable Public Relations Manager to support our media relations efforts across the United States. This role is perfect for a communications professional who enjoys working in a collaborative cross-functional environment, excels at finding the human stories behind complex business initiatives, and is eager to grow their expertise in financial services communications.

What you will be doing:

• Drive comprehensive media relations strategy for FIS in the US
• Collaborate across multiple business lines to identify compelling human-interest angles
• Translate complex financial services solutions into relatable, accessible stories
• Build relationships with financial services, fintech, and business media contacts
• Handle media inquiries and coordinate interviews with appropriate subject matter experts
• Strategically collaborate with our external PR agency to amplify results and extend capabilities
• Partner with business line leaders to identify and amplify newsworthy developments
• Support product launches, partnership announcements, and thought leadership initiatives
• Coordinate messaging consistency across different business units and regions
• Draft press releases, media advisories, and other external communications materials
• Develop bylined articles and thought leadership content for executive placement
• Create media briefing materials and talking points for spokespersons
• Collaborate with marketing and content teams on integrated campaigns
• Leverage Signal AI dashboard to monitor and analyze FIS media coverage for strategic opportunities
• Identify trends, gaps, and competitive advantages in industry conversations
• Generate actionable media insights that inform business strategy and communication priorities
• Track messaging effectiveness and share of voice across different business units
• Transform data into compelling narratives that drive leadership decision-making
• Build strong relationships across diverse business units and gain exposure to multiple areas of financial services
• Manage projects effectively across cross-functional teams
• Partner effectively with colleagues across different regions and functions to gather insights and drive alignment
• Support senior leadership with strategic communication recommendations and market intelligence
• Coordinate seamlessly with legal, compliance, and other stakeholders as needed

What you will need:

A bachelor's degree in communications, Public Relations, Journalism, or related field

• 5-7 years of experience in corporate communications, PR agency work, or related field
• Experience or strong interest in financial services industry and business storytelling
• Excellent written and verbal communication skills with ability to make complex topics accessible
• Demonstrated ability to work collaboratively in team environments and with external strategic partners
• Comfortable with ambiguity and excited by the opportunity to work across multiple business areas
• Strong analytical mindset with ability to balance creative storytelling and data-driven insights
• Proficiency in Signal AI or similar media monitoring tools preferred
• Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors
• Excellent analytical, decision-making, problem-solving, interpersonal, team, negotiation, and time management skills
• Is resourceful and initiative-taking in gathering information and sharing ideas

Added bonus if you have:

• Financial services experience (either in-house at a financial institution or at an agency serving financial services clients)
• Strong writing skills with demonstrated ability to craft clear, compelling communications
• Experience thriving in collaborative, cross-functional environments
• Background in media analysis or strategic communications insights
• Experience in strategic agency partnerships

What we offer you:

A career at FIS is more than just a job. It's the change to shape the future of fintech. At FIS, we offer you:

• A voice in the future of fintech
• Always-on learning and development
• Collaborative work environment
• Opportunities to give back
• Competitive salary and benefits

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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