Clinical Informatics Program Director

JOB DESCRIPTION SUMMARY

The Clinical Informatics Programs Director - Office of the CMIO (OCMIO) is responsible for the planning, execution, and oversight of enterprise-wide clinical informatics initiatives. Embedded within the OCMIO, this position works primarily with the System CMIO while serving as a strategic and operational resource for all OCMIO leaders. The Director plays a critical role in aligning OCMIO priorities with the Information Technology organization where the OCMIO resides, managing governance processes, driving execution of strategic initiatives, and fostering strong relationships with senior leadership across the health system. The role requires a blend of strategic insight, operational discipline, and the ability to manage complex stakeholder relationships.

Profile: Clinical Informatics Program Director

Department: CDIO Administration

Schedule: Full time

ESSENTIAL RESPONSIBILITIES / DUTIES:

Strategic Program Leadership

• Partner with the System CMIO to define, prioritize, and deliver OCMIO strategic initiatives.

• Serve as a shared resource to Associate CMIOs and other OCMIO leaders for cross-functional projects.

• Lead multi-year program planning, including goal-setting, resource allocation, and risk management.

• Establish and maintain governance processes and performance metrics to track progress and outcomes.

Program & Initiative Oversight

• Manage execution of OCMIO-led initiatives from concept through implementation.

• Track milestones, deliverables, and dependencies to ensure timely completion of all programs.

• Coordinate with enterprise project management and IT leadership to align timelines and resources.

• Prepare executive-level updates, reports, and dashboards to support decision-making.

Relationship Management Across IT

• Serve as the primary liaison between the OCMIO and the Information Technology organization.

• Develop strong working relationships with IT leadership, application teams (including Epic), infrastructure teams, and governance bodies.

• Represent OCMIO priorities in IT planning and execution meetings to ensure alignment of efforts.

Governance & Stakeholder Engagement

• Represent the CMIO's office in governance forums, leadership councils, and enterprise planning sessions.

• Facilitate communication and collaboration between clinical leaders, operational executives, and IT stakeholders.

• Drive change management strategies to promote adoption of informatics solutions and ensure sustainability.

Data, Reporting & Communication

• Develop and maintain program dashboards, KPI reports, and executive briefings.

• Analyze data to evaluate program performance and recommend improvements.

• Translate technical and clinical concepts into clear, actionable communication for executive audiences.

(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required)

Job Requirements

REQUIRED EDUCATION AND EXPERIENCE:

• Bachelor's degree in healthcare, informatics, IT, or related field required

• Minimum 7 years of experience in healthcare with a strong focus on clinical informatics; or equivalent combination of education and experience.

PREFERRED EDUCATION AND EXPERIENCE:

• Master's degree preferred.

• Experience in an Epic environment preferred.

• Familiarity with Lean/Six Sigma or other process improvement methodologies preferred.

• Project management experience (PMP or equivalent) preferred.

CERTIFICATIONS, LICENSES, REGISTRATIONS REQUIRED:N/A

CERTIFICATIONS, LICENSES, REGISTRATIONS PREFERRED:N/A

KNOWLEDGE, SKILLS & ABILITIES (KSAs)

• Demonstrated success in leading enterprise-level initiatives with multiple stakeholders.

• Strong stakeholder engagement skills across both clinical and IT domains.

• Highly organized and self-sufficient; able to manage priorities without administrative support.

• Excellent written, verbal, and presentation skills for senior leadership audiences.

Compensation Range:

This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being.

NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location.

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