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At TUV SUD we are passionate about technology. Innovations impact our daily lives in countless ways, and we are dedicated to being a part of that progress. We test, we audit, we inspect, we advise. We never stop challenging ourselves for the safety of society and its people. We breathe technology, we strive for professional excellence, and we leave a mark. We take the future into our hands. We are TUV SUD.
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Your Tasks
- Manage and own quotation generation for allocated accounts.
- Respond efficiently to incoming telephone, email, and website enquiries.
- Identify and provide solution-based packages from TUV SUD's service portfolio.
- Generate quotations and proposals quickly using the CRM tool.
- Follow up on quotations to convert them to orders, recording all activities in the CRM.
- Compile and validate prospect lists, maintaining accurate CRM records.
- Conduct site visits to meet engineers developing products requiring evaluation and testing.
- Add value by listening to customer requirements and understanding compliance needs.
- Enter key information into the business project management tool once quotations become projects.
Your Qualifications
- Recent, in-depth experience in account management or delivering EMC, RF/Wireless, or Product Safety Test Services in a TIC environment.
- Working knowledge of medical device regulatory submission requirements.
- Experience dealing with international customers.
- Technical aptitude and drive to succeed in a sales/engineering environment.
- Experience or strong understanding of medical device regulatory processes (FDA, EU MDR, etc.).
- Knowledge of medical device project management, clinical trials, and design/development processes.
- Laboratory-based product testing knowledge (IEC 60601, ISO 14708, FCC/EU RED Wireless Standards, etc.).
- Exceptional organization skills, ability to multitask and prioritize workload.
- Consistent ability to deliver, plan for contingencies, and seek improvement.
- Good understanding of customer needs and perspectives.
- Practical financial and business fundamentals, understanding key profit drivers.
- Track record of balancing technical judgment and business awareness.
- Competent user of Microsoft Office and business tools.
- Excellent communicator-written, face-to-face, and by telephone.
- Self-driven, results-oriented, and a positive team player.
What We Offer
- Opportunity to work with a dynamic sales and technical team.
- Exposure to a broad portfolio of compliance services.
- Professional development and growth opportunities.
- Supportive and inclusive work environment.
- Competitive compensation and benefits.
- Flexible work model and travel opportunities (domestic up to 10%, international as required).
- Commitment to employee health, safety, and well-being.
Additional Information
- General office equipment used: telephone, computer, printer, copier, scanner.
- Physical demands: occasional walking, stooping, kneeling, crouching, crawling, reaching; frequent sitting, talking, hearing, and handling objects; close vision required.
- Reasonable accommodations available for individuals with disabilities.
- Moderate noise level in the work environment.
- This job description is not exhaustive; other duties may be assigned as needed.
Legal / Compliance Statements
- We welcome applications from people of all backgrounds, experiences, and perspectives.
- Data privacy and equal opportunity statements included as required.
- Salary range will be listed if required by local law.
- Work permit or visa requirements indicated if applicable.
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Equal Opportunity Employer - Disability and Veteran TUV SUD America, Inc. is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, ancestry, marital status, genetics, national origin, sex, sexual orientation, gender identity and expression, age, physical or mental disability, veteran status and those laws, directives, and regulations of Federal, State, and Local governing bodies or agencies. We participate in the E-Verify Employment Verification Program.
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