New 
Technical Program Manager II
 Microsoft | |
 United States, Nevada, Reno | |
| 6840 Sierra Center Parkway (Show on map) | |
 Oct 24, 2025 | |
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OverviewEmpower customers to thrive on a leading cloud platform with the Azure Fleet Capacity team. You'll work with global teams to ensure customers have the cloud resources they need, when they need it using advanced analytics to predict demand and manage capacity. Join us to make a real impact and support Microsoft's cloud promise at scale.In this role as a Technical Program Manager II, you will drive capacity excellence for Microsoft's first-party services across Azure. You'll set standards, streamline processes, and partner with engineering to deliver frictionless capacity solutions for critical workloads. This global-scale role offers deep technical and business exposure and strategic program leadership.Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
ResponsibilitiesDrive capacity strategy and supportability for Microsoft's first-party (1P) services across prioritized Azure regions to ensure customers have a seamless and reliable cloud experience.Monitor and report on customer experience using scorecards and analytics to identify improvement opportunities.Collaborate with infrastructure, planning, and forecasting teams to align capacity enablement with global Azure growth strategies.Partner with engineering and product teams to enhance systems and tools that enable efficient capacity planning and demand management and ultimately support timely and data-driven capacity decisions.Engage with cross-functional stakeholders to resolve blockers and deliver capacity success during critical demand periods.Support field and customer success teams by advising on resource planning and optimization to drive adoption and satisfaction.Help create a diverse and inclusive culture where everyone can bring their full and authentic self, where all voices are heard, and where we do our best work as a result. | |