Senior Administrative Assistant

This is an in office role and will be located in either Boston, Massachusetts, Raleigh or Charlotte, North Carolina.

This position performs a wide range of administrative and staff support duties at an advanced complexity level within the Enterprise Technology and Operations group. This position will coordinate special projects for a department, including reporting, budget monitoring, and developing timelines and meeting agendas. They will enhance workflow by assisting with documentation, communication, and scheduling. Interfaces with all levels of leadership and associates within assigned business unit, and may have direct client contact. Receives and responds to correspondence. Prepares reports, maintains files, and performs other duties as related to administration. Acts as a department liaison or resource through knowledge of daily operations.

• Support - Responsible for proactive administrative, logistical, and technical support, assessing and resolving issues that affect daily operations. Ensures functionality and accessibility of office equipment, supplies, and facilities. Coordinates special projects and acts as a department representative within the Bank.
• Documentation - Prepares and maintains a variety of records, performing activities including faxing, copying, and filing. Provides complex reporting and data management to track key department factors, identifying discrepancies and trends. May create presentations or other items to assist in business goals.
• Scheduling - Maintains department calendars and schedules. Coordinates meetings, travel plans, and other events effectively, arranging all necessary logistics and materials.
• Communication - Collaborates successfully with management and associates in completion of daily administration duties. Maintains open and positive communication when receiving, answering, and directing department correspondence.

High School Diploma or GED and 3 years of experience in Administrative

Preferred Qualifications:

1. Experience supporting multiple directors
2. Expense report preparation & travel planning for directors
3. Strong Excel, Word, PowerPoint, Outlook
4. Comfortable with Microsoft Teams and SharePoint
5. Time management
6. Strong organizational skills
7. Detail oriented
8. Previous meeting planning and coordination of up to 25 people onsite or offsite
9. Experience in financial services preferred but not required; large corporate experience required

This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.

If hired in Boston, Massachusetts, the base pay for this position is generally between $70,200 and $90,000. If hired in North Carolina, the base pay for this position is generally between $61.050 and $80,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

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Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.