Tolling Analyst

At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world?

Watch Our Story:' https://www.hdrinc.com/our-story'

Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world.

We believe transportation is more than movement-it's the foundation of connected, thriving communities. As part of HDR's Transportation Business Group, you'll help shape the systems that move people and goods safely, efficiently, and sustainably. From designing resilient highways and iconic bridges to advancing transit, passenger and freight rail, aviation, federal transportation ports and marine infrastructure, your work will directly support economic vitality, public safety, sustainable and resilient communities and quality of life. We bring together planners, engineers, architects, construction management staff, environmental, strategic communications, economists, management consultants and specialists across disciplines to solve complex mobility challenges with innovation, technical excellence, and a deep understanding of community needs. Whether you're modernizing aging infrastructure or pioneering next-generation transportation solutions, your contributions will help define the future of mobility. This isn't just a job-it's a chance to lead progress, drive meaningful impact, and leave a legacy of smarter, more connected transportation networks. We are all employee-owners at HDR, which is the foundation of our collaborative culture that connects employees around the world.

In the role of Tolling Analyst, we'll count on you to:

• Collect, assimilate and manage project-related data

• Prepare constraints mapping and required documents

• Assist in preparation and participation of public information meetings and hearings

• Technical Delivery

  • Query data to provide tolling program trends

  • Create data analysis using Excel, Power BI, relational databases, and other tools for deep dive review

  • Monitor and analyze toll transaction data to identify discrepancies, trends, and revenue opportunities

  • Assess end-user experience for both customers and agents

• Task & Project Coordination

  • Assist with scopes of work

  • Assist with QA/QC processes within HDR

  • Small project support and coordination for toll-related work elements including operations, reporting, project production, and delivery

• Perform other duties as assigned

Keywords: Toll, Tolling, Consulting, Consultant, Back Office, Reporting, Business Rules, Operations, Change Management, Business Processes, Systems, Analysis, Procurement, Planning, Policy.

Preferred Qualifications

• Proficiency in data reporting and analytical tools such as SQL, PowerBI, VBA, Power Query, Python

• Proficiency in Microsoft Office applications such as Excel, Word, Visio, and PowerPoint.

• Strong background in statistical analysis, reporting, and data visualization

• Excellent written and communication skills.

• Ability to handle a variety of tasks simultaneously

• Ability to adapt to the needs of our clients and work outside of one's comfort zone.

• Experience working with state DOTs, toll system integrators, planning organizations, or Toll / Thruway / Turnpike Authorities.

• Excellent interpersonal skills and strong relationship, organizational and follow-up skills

• Local candidates preferred