Executive Assistant To The COO

Overview

To provide administrative support to the Chief Operating Officer (COO).

Responsibilities

* Act as liaison for the Chief Operating Officer (COO) and communicate information as appropriate to individuals, divisions, and departments
* Serve as a key administrative support liaison for the President/CEO, Chief Operating Officer, Chief of Staff, and Board of Directors, coordinating tasks under the direction of the Senior Executive Assistant
* Manage and prioritize executive calendars, meetings, travel arrangements, and event logistics to safeguard time and ensure strategic alignment
* Coordinate materials for speeches, presentations, conferences, and executive engagements
* Drive clear and timely stakeholder communication and adapt to their needs and feedback
* Screen and prioritize incoming calls, emails, and visitor requests to ensure efficient flow of information
* Cultivate a sense of community and alignment across executive support functions to champion organizational change
* Maintain thorough knowledge of organizational policies, procedures, and the President's office operations
* Handle highly confidential information with discretion, judgment, and professionalism
* Proofread and edit documents for accuracy, clarity, and consistency
* Manage executive office databases, expense reports, equipment, subscriptions, and inventory
* Leverage evolving technologies to enhance efficiency and effectiveness of executive support operations
* Continuously seek opportunities to improve workflows, tools, and administrative processes
* Guide and mentor others within the executive support function
* Assume duties of the Senior Executive Assistant in their absence
* Perform other duties as assigned

Qualifications

* Significant experience handling highly confidential and sensitive information
* Extensive progressively responsible administrative experience, with experience supporting C-suite executives, ideally in a fast-paced, high-stakes environment
* Significant experience managing complex calendars, coordinating high-level meetings, and handling confidential communications with discretion
* Experience in cross-functional coordination, working with departments such as Legal, HR, Finance, and Operations
* Familiarity with corporate governance, including board-level support, executive reporting, and strategic planning logistics
* Experience using expense management systems and travel platforms
* Significant experience in managing multiple priorities independently and/or in a team environment to achieve goals
* Experience in guiding and mentoring others
* Advanced skill exercising initiative using independent judgment to make sound decisions and support executive level decision making
* Advanced research, analytical, and problem-solving skills
* Advanced editing and proofreading skills
* Advanced skill interacting with staff, senior leadership, vendors and members diplomatically and tactfully
* Advanced organizational, planning and time management skills
* Advanced verbal and written communication skills
* Advanced word processing, spreadsheet, database and presentation software skills

Desired Qualifications

* Significant experience supporting C-suite executives in a high-volume, fast-paced environment
* Advanced knowledge of Navy Federal products, services, programs, policies and procedures
* Associate's Degree in Business Administration or a related field, or the equivalent combination of education, training, and experience

Hours: Monday - Friday, 7:30AM - 4:00PM on-site

Location: 820 Follin Lane, Vienna, VA 22180

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