Remote New

Dentrix Beta Analyst

Henry Schein One, LLC
paid time off, sick time, short term disability, 401(k)
United States
Sep 05, 2025
This position will be remote in the United States. Job Summary The Beta Analyst will lead the Dentrix beta program end-to-end. This role is critical to ensuring high-quality, low-risk software releases by driving structured, customer-informed, and data-driven decisions. You'll be the connective tissue between Product, Engineering, and our customers - owning the beta lifecycle, surfacing insights, and halting rollouts when needed. If you thrive in ambiguity, obsess over customer feedback, and know how to turn chaos into clarity, we want you. What You Will Do Own the beta lifecycle: Plan, execute, and continuously improve Dentrix beta programs across customer segments Drive Customer Engagement: Recruit and maintain an active pool of beta testers. Facilitate weekly calls, gather feedback, and build trust Monitor and escalate: Track telemetry and customer input to detect issues early. Escalate blockers and pause rollouts when necessary Define release readiness: Collaborate with Product to establish clear, measurable criteria for go and no-go decisions Advocate for the customer: Ensure feedback is heard, prioritized, and acted on. Represent the customer voice in every release conversation Report and improve: Deliver actionable insights to Product and Engineering. Drive continuous improvement in beta processes and tooling Travel/Physical Demands Travel typically less than 10% Office environment with no special physical demands required Qualifications What You Will Have 5+ years of progressively responsible experience in product operations, customer programs, or related roles within software development or support Good understanding of industry practices and the SDLC, especially on-premises Proficient with tools for systems, feedback collection, telemetry, and release tracking Excellent organizational, problem-solving, and decision-making skills Ability to multi-task and resolve complex issues Clear and effective communicator with excellent interpersonal and conflict resolution abilities Skilled in stakeholder management, escalation handling, and cross-functional collaboration with Product, Engineering, and Support Experience leading beta programs and customer-facing product initiatives Ability to translate customer feedback and telemetry into actionable insights Passionate about improving customer experience and product quality Nice to Haves Bachelor's Degree in a related field Dentrix product knowledge a plus The posted range for this position is$75,000 - $110,000which is the expected starting salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including prior experience, current skills, location/labor market, internal equity, etc. This position is eligible for a bonus target not reflected in the range. What you get as a Henry Schein One Employee A great place to work with fantastic people A career in the healthcare technology industry, with the ability to grow and realize your full potential Competitive compensation Excellent benefits package - Medical, Dental and Vision Coverage, 401K Plan with Company Match, Paid Time Off (PTO), Sick Leave (if applicable), Paid ParentalLeave, Short Term Disability, Income Protection, Work Life Assistance Program, Health Savings and Flexible Spending Accounts,Education Benefits, Worldwide Scholarship Program, Volunteer Opportunities, and more About Henry Schein One Henry Schein One is the global leader in dental management, analytics, communication, and marketing software. Our company's products and services work together as one simple solution to provide users with a seamless and integrated experience. Our company thrives because of our people. We believe in supportive, diverse, and inclusive workforce, inclusive environments, professional development opportunities, and competitive compensation packages. We value innovation, teamwork, and encourage work-life balance. One of many reasons why Henry Schein One leads the industry is because of our products, services and most importantly, our people. In 2022, Henry Schein One was named one of Best Companies to Work for in Utah. Click here for more information:2022 Best Companies to Work For \| Henry Schein One Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status. Unfortunately, Henry Schein One is not currently hiring individuals residing in Alaska, Delaware, Hawaii, Iowa, Louisiana, Maryland, Nebraska, North Dakota,Rhode Island,South Dakota,Vermont, West Virginia, Washington DC, orPuerto Rico and other US Territories.