Director, Benefits and HR Programs

SUMMARY/JOB PURPOSE:

Responsible for driving overall employee benefits, immigration, relocation, HR compliance and other programs strategy and effective execution of the programs. Responsible for leading, developing and implementing best in class solutions for benefits delivery and administration, managing vendor relationships, collaborating with cross-functional stakeholders and business leaders, monitoring plan performance, participating in strategy and innovation sessions, owning and driving process improvement in various areas, developing benefit policies and communications, and assisting with other project-based work, as needed.

Overall responsibility for advancing and continuously improving employee benefits, operational practices and procedures, immigration & relocation, systems, policies and compliance. Develop and participate in HR projects to accomplish HR initiatives that are aligned with business objectives.

ESSENTIAL DUTIES/RESPONSIBILITIES:

• Lead, manage, mentor and support team members managing employee benefits, immigration & relocation and HR compliance.

• Ensure our processes, programs and systems remain in compliance.

• Be an escalation point for identified issues and concerns related to HR programs, policies, processes and/or system administration.

• Responsible for the strategic direction, planning, alignment, design and financial oversight of the benefit plans and programs, including, but not limited to, medical, dental, vision, life, disability, COBRA, Leave of Absences, Flexible Spending Accounts (Section 125), that is consistent with the Company's values.

• Manage and oversee all benefits related third party vendors including contract negotiation, benefits administration and service levels; including but not limited to medical claims administration, dental claims administration, life insurance and disability vendors, etc.

• Manage the 401(K) programs, in accordance with federal regulations and established Company procedures, including 5500, SAR, non-discrimination testing and managing Investment Review Committee.

• Evolve and scale the practices related to leave of absence (LOA), reasonable accommodation to support company growth while ensuring our actions embody how we care for our employees. Ensure all benefit plans are in compliance with all current federal and state regulations/guidelines including government reporting and participant disclosures (5500s, SARs, SMMs, HIPAA, SPDs, etc.).

• Lead and direct annual benefits renewal and conduct open enrollment, including hosting presentations and health fairs.

• Partner with broker to develop analysis of key program metrics to understand trends, as well as potential valuable changes that could be made to benefit offerings.

• Conduct annual assessments and ROI to ensure cost effectiveness.

• Develop engaging and informative communication and marketing programs designed to keep employees and management knowledgeable about company benefit plans.

• Partner with other functions in areas such as legal, finance, risk management, and facility management departments, to build new programs, manage risk to the company, and understand legal implications to policy or design changes.

• Commit to growing and mentoring junior team members. Cultivate potential, provide thoughtful guidance, and create a learning-rich environment for the team.

• Align mobility initiatives with long-term business goals, anticipate future workforce needs, and navigate complex regulatory landscapes with foresight and agility.

• Collaborate with our talent acquisition leaders and people leaders to ensure these programs support our talent strategy and long-term organizational growth.

• Oversee our immigration & relocation programs, ensure the programs are competitive and meet the needs of the business and employees.

• Manage vendor relationships.

• Evaluate the effectiveness of the programs using various metrics.

• Proactively ensure that HR policies and practices are consistently applied and meet relevant labor law and other regulatory requirements and provide recommendations.

• Ensure consistency of written policies and employee informational materials with each other, as well as with state and federal regulations.

SUPERVISORY RESPONSIBILITIES:

• Supervises staff, including hiring, scheduling and assigning work, reviewing performance, coaching, and recommending salary increases, promotions, transfers, demotions, or terminations.

EDUCATION/EXPERIENCE/KNOWLEDGE & SKILLS:

Education:

• Bachelor's degree in related discipline and 13 years of related experience; or

• Master's degree in related discipline and 11 years of related experience; or

• PhD degree in related discipline and 9 years of related experience; or

• Equivalent combination of education and experience.

Experience:

• Minimum 13 years professional level Human Resources experience.

• Minimum 5 years direct people management responsibility.

• Minimum of 10 years of benefits experience.

• Minimum of 2 years of Immigration and relocation experience.

Knowledge, Skills and Abilities:

• Strong PC skills with advanced level required, including MS Office (Word, Excel and PowerPoint), and HRIS (Workday) experience required.

• Demonstrates strong executive presence-capable of influencing across all levels of the organization, representing the company with poise and clarity, and navigating complex, high-stakes environments.

• Ability and passion for people management; ability to guide, coach, engage and grow junior team members to form a high functioning team.

• Strong planning, organizing, teamwork, and results orientation required.

• Ability to effectively balance multiple priorities under pressure and understands when to right size, where appropriate.

• Ability to manage ambiguity with confidence and deliver decisions that earn buy-in.

• Demonstrates strong willingness to collaborate and ability to be a strategic thought partner.

• Exceptional communication skills, including public speaking, executive briefings, and stakeholder engagement.

• Effective presentation and communication skills to stakeholders and leadership, both verbal and written.

• Cultivate strong cross-functional relationships and drive consensus on critical initiatives.

• Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.

• Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results.

Work Environment/Physical Demands:

Our office is a modern, open-plan space that foster collaborations and creativity. Teams work closely together, sharing ideas and solutions in a supportive atmosphere. We provide all necessary equipment, including dual monitors and ergonomic chairs, to ensure a comfortable workspace.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

DISCLAIMER
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.