Director, Platform Design Lead

BNY Mellon
United States, New York, New York
Oct 22, 2025
Director, Product Design - Platform Lead We are looking for a Director Product Design Platform Lead to join the Archer team, within BNY. We are looking for a UX / Design subject matter expert to lead teams to solve our most complex product design challenges for the Archer team, within BNY. Contributing to all the activities within product design including user research and testing, interaction design, and visual design, this role should have experience across these activities but should be an expert in at least one. Activities for this role include: As subject matter expert, actively fine-tune your expertise in the field and regularly use professional concepts to resolve complex issues facing the team, and occasionally cross functional partners. Determines methods and procedures on new assignments and may coordinate activities of others. Comprehensive consultation to management and staff related to user research, usability testing, surveys, interviews, work studies, and heuristic evaluations. Reviews documentation of research findings presented to product and development teams. Defines and reviews new and modified user personas. Participates and provides guidance in the creation of concepts, information architecture, user interface designs, wireframes, storyboards, prototypes, and specifications to meet project schedules. Leads the implementation of visual styles that support platform branding to increase user effectiveness. Consults on and interprets user feedback and insights to improve the user experience. Serves as reviewer of usability activities and artifacts to ensure software applications meet customer expectations for use. Provides UX expertise to the product definition and evaluation process utilizing multiple sources of information (field work, interviews, internet, intranet, market data/literature). Acts as principal consult and leads the creation and updating of user interface and visual design guidelines and standards. Advocates for user-centered design and the value of standardized design systems across the firm and facilities training for groups outside the UX team. Ensures that the developed/revised product achieves the user's specified goals by establishing user-centered analysis, design, best practices, and standards. Lead range of complex projects that dictate team success, with internal and cross-functional outcomes that requires in-depth analysis and evaluation of variable factors. Builds strong relationships with people on their immediate team and across the company. Should know key stakeholders and peers to understand connection of their own work. Creates formal networks with key decision makers and cross-functional partners. To be successful in this role, we're seeking the following: Bachelor's degree in psychology, user experience, design, human computer interaction or a related discipline, or equivalent work experience required; advanced degree preferred 12 + years of experience required; experience in the securities or financial services industry is a plus. BNY assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $127,000 and $273,000 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNY total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs. This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance, and market factors.