Business Operations Consultant

Scope of Position

The Comprehensive Cancer Center- Arthur G. James Cancer Hospital and Richard J. Solove Research Institute (the James) is committed to providing high quality cancer services in detection, diagnosis, treatment and rehabilitation. The Business Operations Consultant of the James provides comprehensive support including decision support and implementation of strategic growth plans, operational, financial, administrative, facilities, and other business activities across the James Business Operations (the Department) and Ohio State University Wexner Medical Center (OSUWMC) system to revenue generating ancillary departments like Proton Center, Radiology, Labs, etc.

The Business Operations Consultant monitors and influences the financial and operational performance and direction of the Department and promotes resource stewardship. As part of the James agreement with Nationwide Childrens Hospital, this position will assist in the quarterly external reporting of financial statements for the Department as well as preparing on-going internal supporting documentation/reports. They are responsible for developing and translating financial budget and operational metrics into meaningful action for James departments. The Business Operations Consultant works with all members of the Department to promote OSUWMCs tripartite mission of excellence in research, education, and patient care while ensuring the financial viability of the programs and hospital.

The position will collaborate interdepartmentally within OSUWMC as needed. The Business Operations Consultant reports to the James Business Operations Director.

Position Summary

The Business Operations Consultant serves as a dedicated business resource to guide and provide administrative and decision support for the Department. The position is responsible for business analytics and oversight for the Department, including:

• Fiscal management: budget development and performance, capital requests, month end reporting, variance analysis and on-going forecasting and trends analysis;
• Quarterly reporting as part of agreement with Nationwide Childrens Hospital;
• Operational metrics, tools (internal and external benchmarking), and dashboards;
• Position control management: submits position requests, reviews staff payroll activities and initiates/maintains costing allocations in accordance with budget/function;
• Resource stewardship initiatives;
• Journal entry preparation in coordination with Health System Central Accounting;
• Contract management: service letter agreements (SLAs) and memorandum of understandings (MOUs);
• Project/operational support;
• Facilities support;
• Audit coordination and compliance;
• Strategic planning; and
• All other administrative and operational management matters specific to the Proton Center.

The Business Operations Consultant identifies financial opportunities and issues and implements improvements that will enhance Department operations and sustainability. The Business Operations Consultant develops, aligns, and operationalizes clinical, academic, and research activities to support the overall James Cancer Program goals and to ensure the implementation of key OSUCCC-The James initiatives through interdisciplinary collaboration.

The Business Operations Consultant promotes an environment that facilitates patient and staff satisfaction and a culture that is conducive to team development and professional growth. The Business Operations Consultant develops and maintains effective working relationships with interdisciplinary clinical and non-clinical staff, administrators, and the other members of the Business Operations teams. The Business Operations Consultant collaborates across OSUWMC with other administrators, leaders and staff to provide fiscal and analytics oversight and expertise across the health system. The Business Operations Consultant participates in professional organizations and workgroups to promote the image of the organization externally.

Minimum Qualifications

Baccalaureate degree from an accredited school or equivalent combination of education and experience. Experience in healthcare environment is preferred. Five to eight years of business experience.

Career Roadmap

Function:Business Operations

Sub-function: Business Operations

Career Band:Individual Contributor Specialized

Career Level:S4