Underwriting Team Lead

TEKsystems
$85,000.00 - $90,000.00 / yr
401(k)
United States, California, San Francisco
Sep 03, 2025
Overview: One of our top clients in the Insurance sector is looking to add a knowledgeable Insurance Lead to oversee a team of Underwriting Assistants. You will have the opportunity to provide mentorship/leadership for the team while partnering directly with Brokers and Stakeholders in the Commercial Property Sector. In this role, you will oversee and fully own task allocation for your team of underwriting Assistants. you will play a key role in ensuring business needs are met daily by leading your team in maintaining efficient underwriting processes and providing excellent customer service to clients. Description * Full ownership of task allocation across your pool of UAs and Technical UAs * Ensure SLAs are consistently met, and any resource constraints are fully understood by your Operations Manager. * Ensure SLAs are frequently review, updated and communicated based on changing business need. * Owner of team workflow tool, ensuring data is present, accurate and can be relied upon * Ensuring members of the team are producing the appropriate level of output, and any performance issues are appropriately recognized, challenged and resolved. * Host UA/AU teams meetings, discussing capacity issues, training requirements and workflow status. * Lead other recurring meetings as required by the Operations Manager, deputizing when necessary * Consistently review work undertaken by your team, considering whether this should be managed internally or transitioned to an outsource provider. Where necessary, work with your Operations Manager to build a transition plan for outsourcing. * Build and maintain personal development plans for all members of your team, ensuring these are appropriately monitored and adhered to and discussed as part of bi-annual appraisals. * Highlight error trends that result in a need for additional training. Working with your Technical UA(s), build and deliver bespoke training and monitor performance over time. * Serve as a subject matter expert on process changes and system initiatives within product area, including serving on system user groups Qualifications: * Managerial experience is preferred, with positive motivation and attested relationship management skills * Excellent working knowledge of MS Products including Excel and Teams * Insurance experience is required, commercial property preferred * Ability to juggle multiple priorities effectively while meeting deadlines * Conduct the interim and annual appraisals of your team * Monitor team capacity, working with Operations Manager to build headcount requirements based on anticipated growth volumes. * Ensure effective management of workload, holiday and cover across staff and team Pay and Benefits The pay range for this position is $85000.00 - $90000.00/yr. PTO Benefits 401k Hybrid work enviroment Workplace Type This is a hybrid position in San Francisco,CA. Application Deadline This position is anticipated to close on Sep 9, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.