Information & Knowledge Management Specialist

Who We Are: ThinkTek LLC is a fast-growing Certified SBA 8(a) and Service-Disabled Veteran-Owned Small Business (SDVOSB) company. We specialize in providing management and technology consulting services to support the business and technology modernization efforts of the Federal Government. ThinkTek was formed with the specific purpose of providing its clients a tailored solution around Program & Project Management, Strategic Planning, and IT Operations.

Position Description: ThinkTek is seeking a Information & Knowledge Management Specialist to support Information Management (IM), Knowledge Management (KM), Records Management, and Content Management activities. This role will focus on applying KM methodologies, supporting process improvements, and leveraging Microsoft 365 tools to enhance collaboration and knowledge sharing.

Responsibilities:

• Assist in developing and maintaining IM/KM and Records Management policies, procedures, and SOPs.
• Support the organization in records lifecycle management and content management tasks.
• Apply KM and continuous process improvement methodologies and best practices.
• Provide user support and expertise in Microsoft 365/O365 tools.
• Collaborate with senior team members and the Program Manager to execute KM strategies.
• Contribute to documentation, repository management, and workflow efficiencies.

Required Qualifications:

• Active DoD Secret Clearance (minimum).
• 3+ years of experience in IM, KM, records management, content management, and data analysis.
• Demonstrated experience supporting IM/KM and Records Management policy and procedure development.
• Proficiency in Microsoft 365 suite of products (Teams, SharePoint, OneDrive, etc.).
• Familiarity with KM best practices and continuous process improvement methodologies.
• Strong organizational, problem-solving, and collaboration skills.

ThinkTek LLC is proud to be an Equal Opportunity Employer (EOE), making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. ThinkTek offers medical, dental, and vision insurance to all full-time employees; PTO and a variety of other paid leave options are also available. You can read more about ThinkTek benefits at https://www.thinktekllc.com/careers/.