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Administrative Associate - Behavioral Health Office - Full Time

Henry Ford Health System
United States, Michigan, Clinton Township
Dec 04, 2025
Office Operations Assistant Henry Ford Eastwood Behavioral Health - Clinton Township Schedule: Full Time Days M-F 930am-6pm Location:Clinton Township, MI Overview: Works in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting. Responsibilities: Greets patients and visitors, checks patients in and out, and obtains necessary documentation. Verifies and enters demographic information. Obtains and verifies insurance authorizations/precertification. Completes medical record release requests and schedules/confirms patient appointments. Enters, reviews and submits charges for patient procedures and services daily. Collects co-payments and reconciles all daily reports and deposits for accuracy. Provides general office and clerical support to assigned area. 1 year of applicable cumulative job specific experience required. Excellent communication and customer service skills. Proficiency with medical office administrative tasks such as: Patient scheduling Insurance verification, Registration, check-in/check-out procedures Maintaining electronic medical records Ability to multitask in a fast-paced environment. Experience with electronic health records (EHR) systems is a plus. Proficiency in Microsoft Office Suite, including Excel experience is preferred with excellent customer service skills. High school diploma or equivalency Additional Information Organization: Henry Ford Health Eastwood Behavioral Health Department: Eastwood Clinton Township Shift: Day Job Union Code: Not Applicable