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Description
*** This posting is with The University of North Carolina at Chapel Hill. Interested applicants, must submit their job application athttps://unc.peopleadmin.com/postings/305283to be considered for this position. Please do not select the "Apply Now" button at the top or bottom of this page.***
Please see Special Instructions for more details.
Clinic - UNCH or ACC, Evening work occasionally, Exposure to Bloodborne Pathogens, Exposure to Hazardous Materials, Laboratory, Patient care involved, Respirator, general use, shift work occasionally, overtime occasionally
Posting Information
Posting Information
| Department |
TraCS Institute - 429801 |
| Career Area |
Health Professional (Physician/Nurse/Other) |
| Posting Open Date |
08/13/2025 |
| Application Deadline |
09/01/2025 |
| Position Type |
Temporary Staff (SHRA) |
| Position Title |
Clinical Support Technician |
| Position Number |
20065599 |
| Vacancy ID |
S025950 |
| Full-time/Part-time |
Full-Time Temporary |
| Hours per week |
40 |
| Work Schedule |
Monday - Thursday, 7:00AM - 4:00PM; Friday, 7:00AM - 1:00PM;
No weekends or university designated holidays
Hours per week: 34 - 40 hours (subject to negotiation with applicant) |
| Position Location |
North Carolina, US |
| Hiring Range |
$22.58 - $24.75/per hour |
| Proposed Start Date |
09/22/2025 |
| Estimated Duration of Appointment |
6 months not to exceed 11 months |
Position Information
| Be a Tar Heel! |
A global higher education leader in innovative teaching, research and public service, theUniversity of North Carolina at Chapel Hillconsistently ranks asone of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.
One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.
University employees can choose from a wide range ofprofessional training opportunitiesfor career growth, skill development and lifelong learning and enjoyexclusive perksthat include numerous retail and restaurant discounts, savings on local child care centers and special rates for performing arts events. |
| Primary Purpose of Organizational Unit |
Our mission is to improve the health and well-being of North Carolinians and others whom we serve. We accomplish this by providing leadership and excellence in the interrelated areas of patient care, education and research.
Patient care: We promote health and provide superb clinical care while maintaining our strong tradition of reaching underserved populations and reducing health disparities across North Carolina and beyond.
Education: We prepare tomorrow`s healthcare professionals and biomedical researchers from all backgrounds by facilitating learning within innovative and integrated curricula and team-oriented interprofessional education to ensure a highly skilled workforce.
Research: We develop and support a rich array of outstanding health sciences research programs, centers and resources. We provide infrastructure and opportunities for collaboration among disciplines throughout and beyond our university to support outstanding research. We foster programs in the areas of basic, translational, mechanistic and population research. |
| Position Summary |
The NC TraCS Institute is seeking a Clinical Support Technician (CST). This position will work within the Clinical and Translational Research Center (CTRC) which is the largest entity on campus supporting clinical trials across the School of Medicine/UNCHealth. TheCTRCprovides outpatient clinical services to support a wide variety of research studies involving human subjects with an array of investigators representing the Schools of Medicine, Dentistry, Pharmacy, Public Health, Nursing, and others. TheCST supports clinical research studies by performing procedures, maintaining front office operations, and ensuring supply inventories. TheCSTensures the integrity of research data while maintaining care that is safe, efficient, timely, effective, equitable, compassionate, and patient-centered.
The primary purpose of this Clinical Support Technician (CST) position is to provide patient care services with a focus on the care of participants who volunteer for clinical research studies conducted primarily in an ambulatory setting. Primary duties will include performing clerical and clinical support activities for adult and pediatric research participants with diverse medical problems as well as healthy volunteers in theCTRCOutpatient Unit located in the Burnett-Womack building or on occasion, at research on location sites across campus. TheCSTwill provide a variety of front office operations to include, but not limited to, participant scheduling, greeting, and directing participants and visitors, supporting the healthcare team with information and administrative support, answering, and directing telephone calls and relaying messages to the health team and performing other administrative tasks as needed. Direct patient care activities include, but are not limited to, the measurement and documentation of vital signs, height, and weight; point of care testing, performing ECGs, specimen collection, handling, and processing, and assisting in emergency situations as directed by a provider or nurse. TheCSTwill also provide clinical support assistance to include, but not limited to, opening/closing of unit, cleaning of the work area, maintaining office equipment, checking supply inventory, ordering office and medical supplies, re-stocking supplies, entering repair requests, and assisting in the orientation of new employees and users. |
| Minimum Education and Experience Requirements |
Demonstrated possession of the competencies necessary to perform the work. Some positions may require registration as a Nurse Aide by the North Carolina Board of Nursing or certification through the American Association of Medical Assistants (AAMA.) |
| Required Qualifications, Competencies, and Experience |
The individual assuming this position must possess current Nurse Aide certification and be in good standing through the NC Department of Health & Human Services Nurse's Aide Registry. Additional required qualifications include:
* Must have currentAHA(American Heart Association) Basic Life Support for Healthcare Providers
* Experience working with pediatric patients in a clinical setting
* Clerical or customer service-related experience
* Related nursing assistant experience
* Ability to work with a variety of people in a professional, effective, diplomatic manner and maintain effective communications with patients, health care personnel, staff, and others
* Ability to work independently, as well as function as part of a team
* Significant attention to detail and the ability to successfully balance multiple competing priorities
* Must be flexible, collaborative, and have a willingness to assist others whenever needed
* Strong verbal and written communication and interpersonal skills
* Working knowledge of standard office equipment including computers, copiers, scanners, and multi-line phones |
| Preferred Qualifications, Competencies, and Experience |
Preferred qualifications include:
* Prior experience working at aUNCHealth facility
* Experience working with pediatric patients, aged newborn up to 6 years of age
* Experience working in clinical research
* Experience with Epic (electronic medical record).
* Strong computer skills and working knowledge of Word, Excel, and Outlook |
| Special Physical/Mental Requirements |
* Ability to sit for extended periods of time in front of a computer with or without reasonable accommodation.
* Visual attention and mental concentration are always required due to the clinical nature of the work.
* Ability to move 30 pounds and move a wheelchair with or without reasonable accommodation.
* Ability to travel distances within theUNCMedical Center and various on campus locations with or without reasonable accommodation. |
| Campus Security Authority Responsibilities |
Not Applicable. |
| Special Instructions |
Clinic -UNCHorACC, Evening work occasionally, Exposure to Bloodborne Pathogens, Exposure to Hazardous Materials, Laboratory, Patient care involved, Respirator, general use, shift work occasionally, overtime occasionally |
| Quick Link |
https://unc.peopleadmin.com/postings/305283 |
| Temporary Employment Policies |
Temporary Employment Policies |
Posting Contact Information
| Office of Human Resources Contact Information |
If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to employment@unc.edu
Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status. |
| Equal Opportunity Employer Statement |
The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities. |
Optional and Required Documents
Required Documents
- Curriculum Vitae / Resume
- Cover Letter
- Certification/licenses
- List of References
Optional Documents
Supplemental Questions
Required fields are indicated with an asterisk (*).
- *Do you possess a current Nurse Aid Certification in good standing through the NC Department of Health & Human Services Nurse's Aide Registry?
- *Do you have prior experience providing care to pediatric patients in a clinical care setting? Please describe.
(Open Ended Question) - *Describe your customer service experience in previous roles.
(Open Ended Question) - *Describe your experience using various computer applications, particularly with managing email, working with Word and ordering supplies.
(Open Ended Question)
*** This posting is with The University of North Carolina at Chapel Hill. Interested applicants, must submit their job application athttps://unc.peopleadmin.com/postings/305283to be considered for this position. Please do not select the "Apply Now" button at the top or bottom of this page.***
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UNC Health Care
Aug 16, 2025