Lenovo.com Site Search Manager

Req #

WD00086756

Country/Region:

United States of America

State:

North Carolina

City:

Morrisville

Date:

Friday, August 15, 2025

Working time:

Full-time

Additional Locations:

We are currently seeking an experienced manager to drive Lenovo's onsite search strategy for 35 direct countries and nearly 90 total countries. This role would be part of a larger worldwide eCommerce team responsible for delivering new features to support the Lenovo.com business. This person will be responsible for leading a team focused on defining and implementing a search strategy, coordinating with peer teams to deliver features and operationalizing the day to day to tasks. They should have a clear understanding of search trends across the industry and be forward thinking on how to leverage new technology to continually optimize the search experience. The site search manager will work with Lenovo business teams, Digital Transformation, IT, 3rd-party vendors, and other stakeholders to define, solution and implement new capabilities on the Lenovo search platform globally.

Job Responsibilities

• Manage a global team of 10+ people to deliver an exceptional search experience across 35 direct countries and 50+ indirect countries
• Explore new eCommerce capabilities based on industry trends and business needs
• Drive an innovative search strategy that differentiates Lenovo from our competitors
• Demonstrate clear understanding of AI, machine learning and conversational search to drive an innovative search platform
• Work with Lenovo business stakeholders to understand and index search data
• Work closely with business stakeholders to quantify business impact and business case for new capabilities
• Coordinate with user experience team to think creatively about how results are displayed and ensuring relevant results
• Partner with SEO team to maintain data and understand requirements
• Collaborate with 3rd-party providers, Lenovo DT/IT, and other supporting teams to understand process impacts and estimate costs
• Data focused analysis to ensure quality and comprehensive indexing
• Lead cadence calls with stakeholders and executives to communicate status, ensure that deliverables are on schedule, and open issues are being properly addressed
• Optimize results and experience around established business and success metrics (e.g. customer satisfaction, content match, and revenue) with the analytics team and monitor ROI
• Assess processes to support search operations and identify ways to optimize and scale
• Report to executives on progress toward KPIs, trends, and projects

Basic Qualifications

• Bachelor's degree required, Master's preferred
• 10 years of experience in eCommerce site search
• 5+ years of people management experience
• Knowledge of JIRA, Adobe Analytics

• Strong leadership skills necessary to manage a global team
• Experience in constructing complex solutions and documenting requirements
• Experience communicating/advocating for projects with executives
• Experience working in a collaborative and energetic team environment
• Excellent problem solving and decision-making skills; deal with ambiguity in a fast-paced e-business environment
• Self-directed and proactive
• Ability to work cross-functionally in order to achieve desired results, on time
• Able to work across various time zones; off-hours and long hours as needed
• A clear sense of accountability & ownership
• Effectively builds & delivers presentations to all levels of management

Additional Locations:

* United States of America

* United States of America - Connecticut , * United States of America - Delaware , * United States of America - Florida , * United States of America - Georgia , * United States of America - Indiana , * United States of America - Kentucky , * United States of America - Maine , * United States of America - Maryland , * United States of America - Massachusetts , * United States of America - Michigan , * United States of America - New Hampshire , * United States of America - New Jersey , * United States of America - New York , * United States of America - North Carolina , * United States of America - Ohio , * United States of America - Pennsylvania , * United States of America - South Carolina , * United States of America - Vermont , * United States of America - Virginia , * United States of America - West Virginia