Team Coordinator, Support Coordination

Loudoun County Government has been named one of Forbes' 2025 Best Large Employers! We're proud to be recognized nationally for our commitment to employee satisfaction and excellence in public service. At Loudoun County, we bring together talented professionals from all backgrounds to make a meaningful impact in a dynamic, growing community - that's The Loudoun Difference.

Welcome and thank you for your interest in employment with Loudoun County Government!

ALL SECTIONS OF THE APPLICATION MUST BE COMPLETED IN ITS ENTIRETY. THE RESUME IS CONSIDERED SUPPLEMENTAL INFORMATION ONLY. APPLICATIONS THAT ARE INCOMPLETE OR INDICATE 'SEE RESUME' WILL NOT BE TAKEN INTO CONSIDERATION.

The Loudoun County Department of Mental Health, Substance Abuse and Developmental Services is seeking a talented and motivated individual to serve as a Team Coordinator in the Support Coordination program. In this role, you will work with a trusted and reputable team that has a history of success connecting individuals and their families with person-centered, recovery-oriented services and supports.

We welcome new teammates who approach their professional careers with enthusiasm and dedication to our diverse and fast-growing county. Come be a part of something that matters.

This position is responsible for providing direct management and supervision for the program's Support Coordinators, engaging with families seeking services through the county including conducting intakes and VIDES screenings for waiver eligibility, and participating in MHSADS initiatives and work groups at the discretion of the Program and/or Senior Manager. The Team Coordinator may also be asked to manage an individual caseload as required by the program. Experience with the HCBS waivers, CCC Plus Waiver, and Medicaid is preferred. Additionally, knowledge of community-based resources including integrated housing options and employment first principles is desired. Duties may include training and onboarding of new staff; conducting supervision and quality assurance measures with assigned Support Coordinators; assessing eligibility and needs of the individuals; interviewing individuals and their families; providing assistance and consultation to Support Coordinators during crisis intervention and stabilization; developing and documenting person-centered plans using a strengths-based approach. Assuring quality service provision via chart reviews and live supervision; maintaining compliance with all State of Virginia Licensure standards, Medicaid standards, and crisis intervention and prevention. Effective oral and written communication skills, strong organizational and time management skills, and proficiency in using the established electronic health records and other software programs is required. The Support Coordination Team Coordinator is responsible for providing high-quality customer service consistent with the mission, vision, and values of MHSADS.

Salary commensurate with experience.

Master's degree in a human services field and two (2) years of professional experience working with individuals who have a developmental disability diagnosis, or equivalent combination of education and experience.

Preferred experience:

• Previous supervisory experience
• Program experience with individuals with developmental disabilities and the ability to communicate in Spanish using all modes of communication is preferred

Employment is contingent upon successful completion of criminal background check, TB test, driving record check, and a valid driver's license in Virginia or regional state of residence.