Claims Representative - Property Subrogation

This role will be filled in Stevens Point, WI or Davenport, IA following our hybrid work model.

What You'll Do:

As a Claims Representative for Property Subrogation, you will:

• Support customers with empathy and understanding, assisting them through difficult situations and effectively communicating the claims process, the ongoing subrogation status, and decisions, including the reasoning behind them.
• Evaluate moderately complex claims involving motor vehicle accidents, workers compensation injuries, or damages to property to determine if subrogation exists and determine recovery opportunities and payments within assigned authority limit.
• Provide prompt subrogation investigation, evaluation, and communication to the claims departments and handle subrogation recovery efforts consistent with the evaluation of the parties' responsibility by obtaining and analyzing all pertinent documentation, i.e., police reports, carrier discovery report, appraisals, scene photographs, and statements as necessary. Work with the claim representative to compile any additional missing information.
• Document all decisions, correspondence, reports, and discussions that occur during the evaluation and investigation of the file.
• File and respond to arbitration filings on applicable claims.

Additionally, you will:

• Obtain and maintain state adjuster licenses as required. Comply with industry regulations, legal requirements, and internal company policies.
• May handle, monitor, and/or assign collection efforts to outside suppliers as appropriate.
• May handle a small volume of lower severity and complexity litigation while working with manager, staff counsel, or defense counsel.
• Learn about detecting potential problems or trends that require additional review, investigation, or research.
• May participate in claim reviews.
• Collaborate with special investigation unit (SIU) as necessary to investigate and mitigate fraud.
• Escalate claims outside of your technical expertise to your manager.
• Coordinate payment of benefits with other insurance carriers if applicable.
• Perform other job-related duties as assigned from time to time.

What it Takes:

• Bachelors Degree or equivalent work experience
• Insurance experience and/or coursework preferred
• Minimum 1 year of related work experience

What You'll Receive:

At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you'll receive.

• Sentry is happy to offer flexibility through a scheduled Hybrid work model. Monday and Friday work from home if you choose to, Tuesday through Thursday you'll work in office.
• As a Sentry associate, you will have an in-office workspace and materials for your home office. In addition to the laptop, you will receive prior to your start, Sentry will provide equipment for your home office.
• Meal Subsidy available for associates who report to an office.
• 401(K) plan with a dollar for dollar match on your first eight percent, plus immediate vesting to help strengthen your financial future.
• Continue your education and career development through Sentry University (SentryU) and utilize our Tuition Reimbursement program.
• Generous Paid-Time Off plan for you to enjoy time out of the office as well as Volunteer-Time off.
• Group Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellness benefits to encourage a healthy lifestyle.
• Well-being and Employee Assistance programs.
• Sentry Foundation gift matching program to encourage charitable giving.

Get ready to own your future at Sentry. Opportunities await!

Talent Acquisition Specialist

Donna Paschall

Donna.Paschall@sentry.com

Equal Employment Opportunity

Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.