HR Operations Specialist

Fred Hutchinson Cancer Center is an independent, nonprofit organization providing adult cancer treatment and groundbreaking research focused on cancer and infectious diseases. Based in Seattle, Fred Hutch is the only National Cancer Institute-designated cancer center in Washington.

With a track record of global leadership in bone marrow transplantation, HIV/AIDS prevention, immunotherapy and COVID-19 vaccines, Fred Hutch has earned a reputation as one of the world's leading cancer, infectious disease and biomedical research centers. Fred Hutch operates eight clinical care sites that provide medical oncology, infusion, radiation, proton therapy and related services, and network affiliations with hospitals in five states. Together, our fully integrated research and clinical care teams seek to discover new cures to the world's deadliest diseases and make life beyond cancer a reality.

At Fred Hutch we value collaboration, compassion, determination, excellence, innovation, integrity and respect. Our mission is directly tied to the humanity, dignity and inherent value of each employee, patient, community member and supporter. Our commitment to learning across our differences and similarities make us stronger. We seek employees who bring different and innovative ways of seeing the world and solving problems.

The HR Operations Specialist works under the supervision of the Sr. Manager, HR Operations. This position is responsible for staffing the HR reception desk, troubleshooting and supporting employee transactions in Workday HCM. Acts as a point of contact employee support requests and assists with assigning and triaging HR email box.

This role will have the opportunity to work partially at our campus and remotely.

Support day-to-day end user Tier 1 and II transactions
• Provide I-9 verification and assist with employee onboarding
• Staff the HR front desk/reception
• Support Fred Hutch by responding to employee questions answering questions regarding the policies and procedures of each organization
• Review incoming forms for accuracy, process, and archive into electronic system
• Answer multi-line phones
• Respond to and appropriately direct ad hoc customer requests for forms, data, etc.
• Maintain confidentiality regarding employee and applicant information
• Perform other duties as assigned or requested

MINIMUM QUALIFICATIONS:

• High school diploma or GED
• Minimum of two years general office experience or exposure to customer service methodology and practice required
• Basic computer experience including word processing, spreadsheets and database
• Exceptional customer service skills required
• Must be detail oriented and demonstrate experience managing multiple tasks simultaneously
• Must be able to take initiative with workload and know how to prioritize work
• Must be able to work in a team environment being flexible, positive, approachable, and have strong interpersonal communication skill

PREFERRED QUALIFICATIONS:

• Prefer 1 year of previous experience in Human Resources Department
• Knowledge and experience with Workday HCM.

The hourly pay range for this position is from $25.22 to $35.90 and pay offered will be based on experience and qualifications. This role will have the opportunity to work partially at our campus and remotely.

Fred Hutchinson Cancer Center offers employees a comprehensive benefits package designed to enhance health, well-being, and financial security. Benefits include medical/vision, dental, flexible spending accounts, life, disability, retirement, family life support, employee assistance program, onsite health clinic, income-based child care subsidy, tuition reimbursement, paid vacation (22 days per year), paid sick leave (up to 30 calendar days per occurrence of a qualifying reason), paid holidays (13 days per year), and paid parental leave (up to 4 weeks).