Audio Visual Technician

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Join JLL's workplace technology team as an Audio Visual Technician, where you'll be the technical expert ensuring flawless meeting experiences for internal teams, clients, and C-level executives. This role combines hands-on AV technical expertise with exceptional customer service, supporting mission-critical business communications and events across corporate facilities. You'll contribute directly to JLL's commitment to delivering seamless workplace experiences by maintaining cutting-edge meeting room technology and providing real-time support that enables productive collaboration. As a proactive technology professional, you'll master complex AV systems while creating memorable experiences that enhance client satisfaction and support business continuity in our fast-paced corporate environment.

• Meeting Room Preparation & Setup: Configure rooms per specific requirements including table/chair arrangements, AV equipment deployment, cabling setup, and daily schedule posting while maintaining strict safety protocols
• Technical Support & Troubleshooting: Respond to real-time AV equipment requests, diagnose and repair technical issues with projectors, video conferencing systems, microphones, and control systems while escalating complex issues through proper channels
• Equipment Maintenance & Inspections: Conduct daily and weekly facility inspections, document findings via QR code surveys, perform preventive maintenance on AV assets, and maintain accurate inventory records in tracking databases
• Video Conference Operations: Provide VIP-level support for pre-arranged video calls, respond to Cisco vendor assistance requests, coordinate service calls, and ensure seamless connectivity for critical business communications
• Asset Management & Inventory Control: Maintain comprehensive AV inventory records, manage spare equipment and meeting supplies, track room assets, and ensure optimal equipment availability across all meeting spaces
• Special Events Coordination: Execute setup and breakdown of tables, chairs, linens, and AV equipment for special events while managing shared equipment pools and coordinating logistics for large-scale gatherings
• Administrative & Reporting Functions: Run room setup reports, manage scheduling administration (bookings, changes, deletions), participate in team meetings, complete required training, and generate customized administrative reports

• High school diploma or equivalent with minimum 2 years of experience in AV support, meeting room setup, and technical equipment operation
• Demonstrated expertise with audio visual equipment including projectors, flat screens, microphones, speakers, amplifiers, video cameras, and room control systems
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) with advanced Excel capabilities for creating customized administrative reports and data management
• Experience with conferencing platforms including MS Teams and Cisco Webex for troubleshooting and user support
• Physical capability to lift 50 pounds, setup/breakdown folding tables and chairs, and maintain active presence throughout multi-story facilities
• Superior customer service skills with ability to maintain professionalism under pressure and work independently without direct supervision
• Strong organizational abilities with proven capacity to multitask effectively while managing time-sensitive priorities in fast-paced environments

• AV training certifications or technical education in audio visual systems and equipment operation
• Experience supporting C-level executives and VIP client meetings in corporate environments
• Knowledge of facility management work order systems and asset tracking databases
• Basic understanding of network connectivity and data sharing equipment for meeting room technology
• Experience coordinating with external vendors and managing service call logistics
• Event planning or special events coordination experience in corporate settings
• Bilingual capabilities to support diverse client populations and enhance service delivery effectiveness

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

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For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.