Inland Specialist

TOTE Maritime Alaska
$38,300-67, 200
life insurance, parental leave, paid holidays, short term disability, long term disability, tuition reimbursement, 401(k)
United States, Washington, Tacoma
Jul 15, 2025
Department Profile Inland Transportation This group is responsible for the successful operation of transportation in the L48, by securing rates, maintaining pools, coordinating transportation operations with the terminal and other departments within TOTE, as well as managing cost and benchmarking carrier performance. POSITION PROFILE (Job Summary) This position is responsible for ensuring customer demands and needs are met while maximizing the utilization of TOTE-owned equipment and minimizing the use of lease equipment to increase turn times. Essential Job Responsibilities AND Results Compile and summarize data for various reports from automated systems, databases and spreadsheets. Coordinate and arrange transportation with third party carriers. To include scheduling equipment (TOTE owned and leased) to meet customer demands and needs Notifications, transportation, and scheduling needs of southbound bookings Tracking and tracing of TOTE equipment / Reconcile satellite yard/customer inventories Provide excellent customer service to internal and external customers Resolve customer and vendor issues Build positive, collaborative relationships through open and interactive communication Identify process improvements during daily tasks, and work with assigned team to improve and document procedures. To learn all job functions within the department and for providing coverage within the group Effectively perform additional tasks and projects as assigned Qualifications (Education, Experience and Certifications) Associate degree preferred. Four years' experience in the transportation industry preferred KNOWLEDGE, Skills And Abilities Excellent customer service and problem-solving skills High degree of self-direction and motivation Possess ability to work under pressure with a high level of accuracy Continuous improvement mind set Excellent verbal and written communication skills Solid knowledge and understanding of trailing equipment Comprehend state and federal bridge regulations Ability to understand and anticipate customer needs Good organizational skills Must be a team player Ability to multi-task and prioritize Good math skills Displays good judgment in making financial decisions Computer literate, with the ability to utilize standard software applications Proficient in Windows and MS Office Suite (Outlook / Word / PowerPoint / Excel) WORK ENVIRONMENT Typically works in an office environment with adequate lighting and ventilation and a normal range of temperature and noise level. PHYSICAL EFFORT Most work requires normal physical effort. MANUAL DEXTERITY Requires moderate use of personal computer (word processing and spreadsheets) for compiling reports, statistical data, composing memoranda and other similar documents. The salary range is $38,300-67, 200 with a targeted compensation of $50,000-52,000.. Pay will be based on several factors including the candidate's education, work experience, work location and specific job duties. Why TOTE? The TOTE Group are industry leaders in full ship services and technical solutions with maritime operations and terminal services. Our purpose is to deliver reliable and outstanding service to our customers and to the communities we serve. TOTE Group is committed to being reliable, resourceful, and adaptable in all that we do. TOTE Group knows excellent companies are built by great people who embody our company's values and vision. Explore the possibilities with TOTE Group As part of the team, full-time employees will receive a comprehensive benefits package, which includes health, dental, vision, life insurance, short term disability, long term disability, employee assistance program, 401(k) with company match and discretionary funding, tuition reimbursement, supplemental parental leave, jury duty, and bereavement leave. Full-time employees will receive a minimum of 10 days' vacation, 10 days sick, 10 days paid holidays and one floating holiday every 12 months. In addition, we offer an annual discretionary bonus (based on eligibility). TOTE Maritime Alaska is an Equal Opportunity Employer - Affirmative Action and a VEVRAA Federal Contractor. We are committed to a diverse workforce and taking affirmative action to employ and advance in employment qualified women, underrepresented groups, individuals with disabilities, and protected veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, TOTE Maritime Alaska, LLC IS AN EQUAL OPPORTUNITY EMPLOYER