Business Process Optimization Specialist II

Federal Home Loan Bank of Cincinnati
United States, Ohio, Cincinnati
221 East 4th Street (Show on map)
Jul 10, 2025
Business Process Optimization Specialist II General Summary: Evaluates, documents, supports and tests systems utilized by the Treasury department for the purpose of designing, recommending and re-engineering business processes accordingly. Principal Duties and Responsibilities: Understands departmental business operations and associated challenges. Identifies and analyzes strengths and weaknesses of operational processes to determine opportunities for enhancement. Consults with management to identify, prioritize, and solve a variety of business process needs and issues to meet departmental and bank goals. Analyzes requirements, workflow, and challenges to improve existing business processes. Documents description of business needs, core business activities, and steps required to enhance existing processes. Translates user requirements into business and functional specifications ensuring a common understanding between the business unit and software engineers (both internal and vendor supported). Writes functional specifications for projects and executes business unit testing efforts for assigned systems.Consults with business unit to create, facilitate and execute user acceptance test plans and test cases. Understands assigned system functionality. Ensures proper procedures and best practice are maintained from the perspective of the business unit. Reviews system capabilities, workflow, and scheduling limitations to determine if requested modifications are possible. Works with departmental management and software engineering to ensure that business processes are aligned with future anticipated needs (IT and Data Roadmap).Develops, reviews and edits requirements, business processes and recommendations related to process improvement efforts. Performs other duties and projects as assigned. Minimum Knowledge, Skills and Abilities Required: Knowledge at a level normally acquired through the completion of a bachelor's degree in computer science, information systems, operations management, engineering or related field of study. Two or more years in business process analysis or related work. Relevant work experience exceeding these terms, or formal certifications/professional education in business process management or similar field may be considered in lieu of formal academic requirements. Experience with business process re-engineering is highly desired, as well as experience working with project stakeholders. Strong analytical skills to assess business process and determine appropriate solutions. Experience with systems implementation, functional specification writing, and technical aspects of customized development strongly preferred. Knowledge of, and experience working in, the financial services industry is highly preferred. General understanding of industry systems and practices is desirable. Strong written and verbal communication skills, able to communicate and present clearly to various levels of management. Demonstrated commitment to diversity and inclusion. Promotes an environment of empathy and respect, ensures the inclusion of all team members, and actively engages in D&I events and learning opportunities. Working Conditions: Requires daily interaction with PCs and data processing processes and software for majority of duties. Occasional work outside the Bank's normal business hours (i.e. weekends, evenings or early mornings) as necessary to meet project schedules.