|
Conduct business process analyses, needs assessments, preliminary cost/benefits analyses and support the project management process in an effort to align information technology solutions with business initiatives.
- Identify and document requirements for integration, development, and enhancement of application systems.
- Participate in definition, design, testing, training, implementation, and support of system requirements.
- Works closely with business staff to understand and document current and proposed business process and business objectives.
- Assist in project planning, identification, and tracking of risks and issues.
- Provides technical consulting on complex projects.
- Devise and/or modify procedures to solve the most complex technical problems related to computer equipment capacity and limitations, operating time, and form of desired results.
- Train and mentor other BA team members in procedures and technical knowledge.
- Provide leadership in defining underlying business needs, documenting those needs, validating conceptual systems designs and assuring delivery quality.
- Ensure that technology solutions and business strategies are in alignment.
- Upholds the Crawford Code of Business Conduct at all times.
- Participates in special projects or performs other duties as requested.
- Adhere to adopted SDLC process including any required documentation
- Requires a high school diploma. A bachelor's degree and/or additional Business Analysis training or certification is desirable.
- At least 5-7 years of experience in a role demonstrating business systems analysis expertise is required.
- Strong analytical/problem solving experience to deal with complex business problems and suggest solutions.
- Demonstrated ability to work in a team environment and multi-task to meet critical deliverable dates.
- Outstanding communication skills and ability to communicate effectively with technical, business and executive staff (proposals, business communication, marketing writing).
- Excellent organizational, analytical, project management and client relation skills are essential.
- Must be a detail oriented, analytical and an independent thinker. Must strive for results.
- Strong experience in web-based technology environments.
- Extensive experience creating business process diagrams and data flow diagrams using a structured systems analysis methodology.
- Experience on a variety of technology platforms (client-server, mainframe, web), development methodologies (waterfall, iterative, agile programming)
- Experience writing detailed business requirements, business proposals for web-based technology projects.
- While performing the duties of this position, travel (by air, car, etc.) may be required.
- Must complete continuing education requirements as outlined by Crawford Educational Services
Why Crawford?
Because a claim is more than a number - it's a person, a child, a friend. It's anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community - one claim at a time.
At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We're looking for the next generation of leaders to take this journey with us.
We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com.
When you accept a job with Crawford, you become a part of the One Crawford family.
Our total compensation plans provide each of our employees with far more than just a great salary
- Pay and incentive plans that recognize performance excellence
- Benefit programs that empower financial, physical, and mental wellness
- Training programs that promote continuous learning and career progression while enhancing job performance
- Sustainability programs that give back to the communities in which we live and work
- A culture of respect, collaboration, entrepreneurial spirit and inclusion
Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.
|
Crawford & Company
Jul 07, 2025