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AI/ML Engineer, Crisis & Resilience

Microsoft
United States, Washington, Redmond
Jul 04, 2025
OverviewMicrosoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Microsoft's Enterprise Resilience and Crisis Management (ERCM) team within our Corporate, External and Legal Affairs (CELA) organization is focused on enabling Microsoft to anticipate, prepare for, manage, and respond effectively to resilience risks and crisis events. Join our team to help us achieve our mission! We are recruiting a AI/ML Engineer, Crisis & Resilience to focus on leading the team into the Agentic AI era. Specifically, you will drive efforts to improve efficiency and effectiveness through the introduction of AI Agents. Additionally, you will be responsible for identifying opportunities for automation and the integration of Artificial Intelligence (AI), as well as participating in associated cross-company collaborations. The goal is to empower Microsoft to meet our customer commitments by ensuring the resilience of our critical services, business processes, suppliers, and their dependencies. This AI/ML Engineer will have a successful track record identifying AI opportunities, implementing AI Agents, and working across a diverse set of stakeholders to educate and inspire others to design and build AI solutions. In this role, you will enjoy solving complex problems, working in ambiguous and undefined spaces, working with stakeholders of various backgrounds and levels across Microsoft, and guiding teams through transformative change. You will have the opportunity to support an ever-changing company, evolving technology stack, and shifting risk environment. If you would like to be an ambassador for AI with diverse stakeholders, including senior leadership, then apply today to join a team where cross-collaboration, inclusiveness, and diversity of perspective are valued.
ResponsibilitiesResponsibilities Evolve through AI & Innovation: Execute AI solutions that measurably improve team workflows, enhance productivity, and align with the wider organization. Boost team productivity and support the growing use of autonomous & multi-agent workflows by creating an agent management framework in AI Foundry. Implement workflow automations and AI-assisted applications / agents to reduce labor efforts and maximize resource efficiency.System Architecture optimized for AI: Create and maintain a robust and secure system architecture that leverages the Microsoft stack, optimizes for AI, and minimizes dependencies on 3rd party software and systems. Rationalize existing tools and systems, and where necessary, upgrade solutions to simplified, consistent, modern engineering & security protocols.Build data pipelines and contribute to the management of Azure infrastructure (e.g., Azure Data Lake Storage, Azure SQL, Azure Synapse, Kusto/Azure Data Explorer, Power BI, Azure Log Analytics, Data Flows, Fabric) Perform analyses using a variety of analytical tools (SQL, Python, Synapse, Power BI, Fabric etc.), execute analyses and interpret results with actionable recommendations, and partners to build on others' frameworks. Technical Leadership and Collaboration: Work closely with cross-functional ERCM team and broader Microsoft engineering teams, to ensure new tools & feature development is successfully implemented and can be easily maintained within the existing system architecture and team resourcing levelStay Up to Date in a Rapidly Evolving Ecosystem: Remains current in skills by investing time and effort into staying abreast of current developments that will improve the availability, reliability, efficiency, observability, and performance of products while also driving consistency in monitoring and operations at scale.Embody our culture and values
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