Supervisor, Rural Government Billing

We are seeking a dynamic and detail-orientedSupervisor, Rural Government Billingto join our team!

The Supervisor of Rural Government Billing is responsible for the daily operations of the rural government billing team. The Supervisor is responsible for coordinating functions and billing staff to ensure duties are completed in an accurate and timely manner. You will maintain strong leadership skills to coach and mentor team members while fostering a positive work environment and professional development. The Supervisor will collaborate closely with cross-functional teams to identify opportunities and implement effective solutions to streamline billing procedures, reduce denials and implement best practices within the billing cycle while providing leadership and accountability to organizational performance metrics and compliance of regulatory requirements.

Responsibilities Include:

• Uses key performance indicators on dashboards and scorecards to monitor performance and direct resources as appropriate.

• Monitor daily operations to ensure billing staff meet established performance metrics and customer satisfaction goals.

• Develop and implement billing policies and procedures that comply with federal and state regulations.

• Ensure accurate billing of rural health services, ensuring compliance with Medicare and Medicaid regulations.

• Stay updated on changes in healthcare regulations and billing practices affecting rural health services.

• Work collaboratively with healthcare providers and billing departments to resolve claim rejections and payor denials.

• Analyze billing data to identify trends and develop strategies to minimize errors and enhance the collection process.

• Collaborates with Revenue Cycle, ITDS and Clinical Operations to identify process errors and design-improved processes.

• Support systemwide initiatives and works in a collaborative relationship with other departments to improve billing processes.

• Implements a multidimensional quality control and productive measurement program that assures compliance with regulations and policies.

What's Available:

• 1.0 FTE

• Schedule: Monday-Friday Days with ability to work outside of business hours due to departmental needs

• Location: Hybrid eligible role, with expectation to travel onsite to La Crosse, WI or Green Bay, WI as needed.

What You'll Need:

• High School Diploma or equivalency

• 3-4 years of experience in healthcare revenue cycle with demonstration of increasing responsibility.

• Certified Professional Biller (CPB) Certified Coding Specialist (CCS) Certified Professional Coder (CPC), Registered Health Information Technician (RHIT) Registered Health Information Administrator (RHIA), Desired but not required for the role

In addition to the rewarding work, you'll receive:

• Competitive Benefits:We offer a comprehensive package including medical, dental, pet insurance, and a generous retirement contribution.

• Work-Life Balance: We prioritize your well-being with a 24/7 Employee Assistance Program, generous PTO, and paid holidays.

• Professional Development:Invest in your future with our Tuition Invest Program (up to $3,000 per year), access to hundreds of internal courses, and our Career Development Center.

• Diversity, Equity & Inclusion:We foster a welcoming environment with an inclusive celebration program, Unconscious Bias Training, and Patient Care resources

• Additional Perks:Enjoy an 18% discount on your Verizon data plan and a 20% discount on Gundersen services not covered by insurance

If you are looking to be a part of a stable and mission driven organization, we welcome you to apply!

Emplify Health is comprised of two of the Midwest's most respected healthcare systems, Bellin Health and Gundersen Health System. Once neighbors, we are now partners, united in our mission to provide exceptional care to our communities. As a not-for-profit, patient-centered healthcare network, we have headquarters in Green Bay and La Crosse, Wisconsin. Our extensive network includes 11 hospitals and more than 100 clinics, serving 67 cities and rural communities across Wisconsin, Iowa, Minnesota and Michigan's Upper Peninsula. With over 4,500 dedicated nurses and providers, we are committed to delivering primary, specialty and emergency care, along with innovative medical education programs. Join us in making a meaningful difference in the lives of our patients and communities.