Senior Data Analyst, Epic Solutions - Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

The Senior Data Analyst is responsible for overseeing reconciliation efforts, managing data validation, and analyzing trends to drive process improvements within the Epic Solutions team. This role will enable the Quality team to better understand clinical workflows, improve provider engagement, and support quality outcomes by leveraging EPIC data assets and analytical tools to improve STARs ratings. Additionally, the Senior Data Analyst works closely with the Data Analyst, providing oversight, reviewing reports, and ensuring SQL queries and ETL changes align with business needs.

The Senior Data Analyst will be working with data that contributes to clinical quality gap closures, and the improvement of Medicare Stars & HEDIS measures. Responsibilities include reporting and analysis, data validations, consulting between internal and external teams, proactively identifying performance improvement opportunities, and being a subject matter expert on all things Quality Measures and Star Ratings through the use of data analytics, technology, reference material, following specifications, and providing operational support. Partner with stakeholders to understand data requirements and develop tools and models such as segmentation, dashboards, data visualizations, decision aids and business case analysis to support Optum Care. The analyst may serve in a project manager capacity for smaller work efforts.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Use technical skills to manipulate data using SQL, Snowflake, Power BI, Tableau, Excel, or other tools to provide actionable information to internal customers in support of their business goals by business & product line
• Help build reporting and data visualizations to create data driven analytics that drive strategies and measure interventions to ensure our populations to achieve 4+ Star goals
• Recommends and implements new or modified reporting methods and procedures to improve report content and completeness of information. Assists in testing new reports and ongoing support of existing solutions, including defect identification and resolution
• Ensure completion of yearly projects in support of team specific roadmap items that support business goals
• Build best practice data quality monitoring to ensure all data/report products exceed customer expectations. Incorporate quality into the planning/design phases; build quality assurance activities; utilize data audits; identify and fix root causes vs short term solutions
• Design and review data structures for data management purposes with team
• Support team members by leading projects, sharing ideas and reviewing work of others. Work with internal business partners to interpret, develop, & document report specifications, provide data-driven direction & guidance for Stars and clinical quality improvement
• Anticipate end user data needs, be curious and proactively communicate ideas to stakeholders
• Utilize critical thinking and problem-solving skills. Pro-actively identifies patterns in issues and research root-cause to improve overall quality
• Create best practice and use best practice in deliverables
• Assist in processes to collect, cleanse and enrich data coming into our data platform
• Evaluate data and reports for accuracy and validity; ensure that reporting meets customer requirements / regulations
• Support analysis of complex data for trending and patterns; recognize significance of findings and identify improvement opportunities; participate in making program and process recommendations
• Keep a full load and manage multiple projects being able to report out on progress and present analyses and findings to various stakeholders
• Oversee reconciliation processes and monitor trends in data inconsistencies across health plans and CDOs
• Review and validate reports prepared by the Data Analyst to ensure data accuracy and consistency
• Manage data discrepancy investigations by liaising with markets, health plans, and technical teams
• Monitor and enhance dashboards (Tableau, metrics, performance) and present to markets
• Own and maintain business rules for data validation, supporting data accuracy in reporting
• Develop and maintain issue tracking logs for discrepancies, escalations, and resolution efforts
• Support Epic Solutions leadership by identifying systemic data issues and proposing process improvements

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 3+ years of report development and visualization experience with Tableau or Power BI
• 3+ years ETL (Extract, Transform and Load) experience in tools such as Alteryx, Streamlit or Python
• 2+ years of experience as a Data Analyst utilizing SQL, Python or similar
• 2+ years of combined experience with analysis, development and testing related to reporting
• EPIC experience or certification in relevant modules (e.g., Healthy Planet, Clarity, Caboodle)
• Excellent analytical and problem-solving capabilities with special attention to accuracy and detail
• Ability to prioritize and multi-task in high volume workload situations

Preferred Qualifications:

• Knowledge/experience using Stars or HEDIS data
• Working with healthcare data to support end user data requirements
• Experience using large, diverse healthcare data for analytic purposes
• Excellent communication skills, both written and verbal
• Comfortable working in a rapidly-changing environment
• Understands Star Rating, PQA, HEDIS and NCQA technical specifications to apply measure criteria

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits re subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $89,800 to $160,600 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.