Senior Operations Analyst

Job Type: Full-Time

Location: Aberdeen Proving Ground or Remote/Hybrid

Education Required: Bachelor's Degree

Experience Required: Minimum 7 Years in Business Operations, Process Improvement, or Strategy Implementation

About IS4S:

At Integrated Solutions for Systems, Inc. (IS4S), our mission is to solve important technical challenges of national importance across a wide range of engineering and management solutions for our government, military, and commercial customers. We believe in delivering excellence in all that we do. We operate in an environment where doing the right thing is more important than profit, and our company is fully owned and operated by ethical, motivated employees. If this is an environment that interests you, then we welcome you to join our team.

Must be a US Citizen; this position requires obtaining a government security clearance.

IS4S is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, disability status, sexual orientation or gender identity.

Position Summary:

The Senior Operations Analyst plays a critical role in optimizing organizational performance by analyzing operational data, streamlining business processes, and driving strategic initiatives. This position is responsible for evaluating end-to-end workflows, identifying areas for cost reduction and efficiency gains, and developing actionable insights to support executive decision-making. The ideal candidate is a seasoned professional with strong analytical skills, a collaborative mindset, and the ability to lead complex operational projects across departments. This role is contingent upon contract award.

Key Responsibilities:

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  Analyze operational performance data, KPIs, and business processes to identify trends, inefficiencies, and improvement opportunities.

  
  

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  Develop models, dashboards, and reports to support data-driven decision-making at both strategic and tactical levels.

  
  

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  Lead or support cross-functional projects aimed at process optimization, cost reduction, quality improvement, or service enhancement.

  
  

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  Collaborate with department leaders to align operational improvements with business goals and customer needs.

  
  

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  Conduct root cause analysis for performance issues and recommend corrective and preventive actions.

  
  

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  Document and maintain standard operating procedures (SOPs), workflow diagrams, and process documentation.

  
  

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  Provide insights and forecasting to aid in strategic planning, budgeting, and resource allocation.

  
  

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  Monitor implementation of operational changes and measure impact on efficiency, cost, and productivity.

  
  

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  Serve as a mentor or resource to junior analysts and project team members.

  
  

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  Stay current with industry trends, tools, and best practices in operations, analytics, and process improvement.

  
  

Minimum Qualifications:

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  Bachelor's Degree.

  
  

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  At least 7 years of experience in operations analysis, business process improvement, or related roles.

  
  

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  Proven ability to lead or contribute to cross-functional initiatives and drive measurable results.

  
  

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  Exceptional written and verbal communication skills with ability to present complex information clearly.

  
  

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  Knowledge of process improvement methodologies such as Lean, Six Sigma, or Agile practices.

  
  

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  High attention to detail, strong organizational skills, and ability to manage multiple priorities.

  
  

Preferred Qualifications:

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  Bachelor's Degree in Business Administration, Operations Management, Finance, Analytics, Industrial Engineering, or related field.

  
  

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  MBA or related advanced degree.

  
  

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  Professional certifications (e.g., Lean Six Sigma, PMP, CBAP).

  
  

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  Strong proficiency with data analytics and visualization tools (e.g., Excel, Power BI, Tableau, SQL).

  
  

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  Change management experience and stakeholder engagement capabilities.

  
  

Work Environment:

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  Hybrid or on-site work environment, depending on organizational needs.

  
  

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  May require occasional travel to business units or project locations.

  
  

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  Fast-paced, results-oriented environment with opportunities to influence strategic outcomes.