Principal Solutions Consultant

OPENTEXT - THE INFORMATION COMPANY

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do-powering innovation, transforming work, and empowering digital knowledge workers. We're hiring talent that AI can't replace to help us shape the future of information management. Join us.

YOUR IMPACT

Customer experience is the new marketing battleground-with 89% of companies planning to make it their top competitive differentiator. As a Solutions Consultant at OpenText, you'll play a key role in helping organizations elevate customer experience by leveraging our powerful suite of Digital Experience (DX) technologies. From web content to personalized communication, OpenText Experience solutions enable businesses to engage smarter, faster, and with greater impact across every touchpoint.

You'll partner with Account Executives and work closely with partners and customers to understand their business challenges and develop tailored, compelling technical solutions. This is your opportunity to help organizations unlock new revenue streams, attract and retain customers, and reach new audiences-all while shaping meaningful digital experiences.

WHAT THE ROLE OFFERS

• Build deep technical knowledge of OpenText's Digital Experience Management portfolio, including WCM, DAM, Messaging, Journey Orchestration, and CDP tools.

• Translate complex customer needs into technical solutions, presentations, and proof-of-concept trials.

• Design and develop customized functional components to support demos and sales engagements.

• Own and evolve our demo development platform by creating innovative integrations with third-party solutions.

• Evangelize OpenText DX solutions through onsite and virtual customer meetings, partner engagements, industry events, and social media.

• Collaborate with Sales, Product, Marketing, and Engineering to ensure solution alignment and product innovation.

• Represent OpenText's vision and thought leadership across key industries and partner ecosystems.

WHAT YOU NEED TO SUCCEED

• 5-8 years of experience in software development, implementation, or technical solution roles

• 4-6 years of experience specifically in Digital Experience Management or digital development

• Bachelor's degree in a technical or related field (or equivalent experience)

• Strong understanding of WCM, DAM, messaging, and customer journey technologies

• Exceptional communication and presentation skills, with the ability to influence executive stakeholders

• Demonstrated creativity and innovation in building customer demos and technical solutions

• Proven ability to collaborate with cross-functional teams including Sales, Product, and Engineering

• Strong interpersonal skills and the ability to interact with customers, partners, and internal teams

• Ability to quickly grasp and articulate complex technologies to a range of audiences

• Willingness to travel to client meetings as expected to fulfill the duties of the role

SALARY STATEMENT

Compensation for this role will be commensurate with experience and qualifications and includes a competitive base salary, variable incentives, and participation in OpenText's comprehensive benefits package.

ONE LAST THING

At OpenText, we don't just offer software-we enable transformative digital experiences. Join our global community where innovation thrives, creativity is encouraged, and your voice is valued. If you're ready to shape the future of customer experience and make a real impact, we want to hear from you.

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.