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Senior Technical Program Manager Specialist
 Microsoft | |
 United States, Washington, Redmond | |
 Jul 02, 2025 | |
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OverviewThe Business Acceleration Solutions (BAS) team is Microsoft's high-impact Specialist Team (ST) leading the next wave of enterprise transformation-powered by AI. Our mission is to guide customers from legacy CRM and ERP systems to Microsoft Dynamics 365 and Copilot Studio, accelerating outcomes through Role-Based Copilots and Intelligent Agents. We combine deep industry expertise with rapid prototyping and solution delivery to help customers realize the full potential of AI-from embedded agents in every workflow to standalone agent platforms that drive competitive advantage. We are looking for a Senior Technical Program Manager Specialist. This role will lead our most strategic growth program-positioning Copilot Studio as the enterprise agent platform of choice and accelerating AI adoption across Dynamics 365. The leader will be responsible for executing a $100M standalone Copilot Studio motion while embedding intelligent agents in every major BAS ST deal across Salesforce Replacement, ERP Accelerate, and Contact Center programs. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities Lead execution for standalone Copilot Studio opportunities with a goal of $50M+ in FY26 revenue. Create, scale, and manage customer-facing AI agent prototypes that showcase differentiated business outcomes. Build and execute a competitive displacement strategy against Google, Palantir, and other AI-first platforms. Collaborate across Engineering, Product, and Field to align on agent flows, MVP features, and co-development paths. Own the strategy and execution of reusable agent templates (e.g., Voice Agent, Sales Chat, Qualification Agent) to scale field motion. Evangelize agent-based selling across Microsoft's field and partner ecosystem. Partner with ST Technical Architects and the Power Cat Ninja Team to accelerate solution delivery, from pilot to production. Prioritize investments and partner engagement strategies for Copilot Studio-certified delivery teams. Occasional travel required to support executive briefings, customer co-creation sessions, and partner events. | |