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KCB Product Manager II

KeyBank
United States, Ohio, Brooklyn
Jul 01, 2025

Location:

4910 Tiedeman Road - Brooklyn, Ohio 44144

Job Summary
The Product Manager II is responsible for the product planning, product development, product management, and in some cases product marketing for a portfolio of products or services. The Product Manager II is involved in defining the overall business strategy, including production expectations, channel performance, forecasting, profitability outcomes, and goals for a portfolio of products.

The Product Manager II also may consult with senior business leaders and direct allocated resources to plan, develop, implement and measure product and sales initiatives to increase overall product portfolio performance across all channels.

Responsibilities

  • Responsible for designing, modifying and developing new product portfolios and services that meet a client need
  • Responsible for crafting and maintaining the 1-3-5 Product Roadmap
  • Recommends new product and/or portfolio pricing and value propositions, along with influencing and crafting product positioning, channel content and messaging
  • Responsible for monitoring and reporting out daily, weekly, and monthly acquisition performance trends and results
  • Responsible for understanding market conditions, the regulatory landscape and making recommendations for change as appropriate to internal and external conditions
  • Responsible for the compliance and legality of all product portfolio offerings and effectiveness of distribution and delivery
  • Responsible for scanning the competitive landscape, keeping a pulse on the competition with noted gaps, strengths, weaknesses and forecasting industry trends
  • Accountable for forecasting accuracy, performance measurement and monitoring, and overall client experience and impacts
  • Builds relationships with vendors and be involved in negotiating and influencing vendor contracts
  • Collaborates with Marketing Consultants to manage marketing campaigns, capabilities, and measures and reports out on results
  • Lead business initiatives following a project plan and is responsible for outcomes
  • Consult with business leaders and management to obtain buy-in and input on recommended innovations and product portfolio enhancements
  • Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
  • Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key.

Education Qualifications

  • Bachelor's Degree in business or related field and/or equivalent work experience (required)

Experience Qualifications

  • 3+ years experience in financial services or related industry (preferred)
  • 3+ years experience in product development (preferred)

Tactical Skills

  • Demonstrated Financial and analytical thinking and the ability to forecast
  • Strong understanding of Retail Banking products, channels and segment needs
  • Strong Business management presentation and PowerPoint skills
  • Demonstrated ability to drive projects from concept to rollout in cooperation with various business units and third party partners
  • Team player with a structured approach to achieve tight timelines on complex deliverables
  • Strong communication skills and ability to work within a team environment.
  • Knowledge of PC (MS Windows and Office Products including Word, Excel, etc.)
  • Demonstrated ability to work on multiple projects at once and prioritize delivery based on key objectives.
  • Strategic thinker that aligns the benefits of the product with the needs of clients and shareholders while achieving profitability

Personal Skills

  • Critical Thinking
  • Problem Solving
  • Collaboration
  • Influence

Practical Skills

  • Business Acumen
  • Oral & Written Communication
  • Risk Management
  • Storytelling

Core Competencies

  • All KeyBank employees are expected to demonstrate Key's Values and sustain proficiency in identified Leadership Competencies.
Job Posting Expiration Date: 07/20/2025 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.

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