Employment Development Specialist - TANF Program

Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and strengthen communities.

Are you passionate about empowering individuals and strengthening communities? Join our mission-centered team as an Employment Development Specialist and help low-income families overcome barriers to employment and achieve lasting success. This is more than a job-it's a chance to make a real difference in people's lives while growing your own career in a supportive, values-driven organization.

As an Employment Development Specialist, you'll play a vital role in helping individuals in the TANF program achieve their employment goals. You'll provide personalized job development services, build strong community partnerships, and support clients through every step of their employment journey-from job search to long-term retention and advancement.

• Mission-Driven Culture:Be part of a team that values inclusion, empowerment, and community impact.
• Professional Growth:Access to training, mentorship, and advancement opportunities through a large professional network.
• Flexible Work:Hybrid, flexible schedule that includes field-work and remote work.
• Supportive Environment:Work with a collaborative team that has low turnover and celebrates your success.

Job Description

The Employment Development Specialist position will be responsible for developing community employment opportunities and providing community-based job development, as well as supporting advancement opportunities for low-income parents with barriers to employment. The person in this position will work in consultation with the Temporary Assistance for Needy Families (TANF) team during the entire employment process for an individual.

Primary Duties

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review.

• Conduct intakes, inventories, and assessments with individuals to establish employment goals.
• Provide job development services to support individuals to find employment that match career fields of interest, strengths, and support needs.
• Provide post-employment services including job coaching, follow-along, and travel training to ensure employment retention, satisfaction, and growth.
• Develop positive relationships with businesses, community agencies, other departments, and outside vendors.
• Complete accurate and timely monthly billing reports, participant reports, case notes, and other supporting documentation, meeting utilization expectations.

Additional Responsibilities

• Perform task and job-site analysis on selected sites to assure appropriate job matches.
• Provide consultation, guidance, and disability awareness training (as needed) to employers and business representatives.
• Coordinate and participate in interdisciplinary team process and other meetings pertaining to participant's individual support plan; prepare annual individual support plans.
• Perform other responsibilities as assigned.

Qualifications: Education, Experience, and Certification(s)

• High school diploma or General Educational Development (GED) required.
• Bachelor's degree in human services, education, marketing, or related field strongly preferred. One (1) year of related experience can substitute for one year of education.
• Minimum one (1) year of related human service experience required.
• A valid driver's license and a clean motor vehicle record (MVR) are required. Reliable transportation for work-related travel is acceptable as a disability-related accommodation.
• Must be available and willing to travel locally for work-related duties up to 50% of the time, to various locations within the Northern Virginia area, sometimes with short notice.
• Availability and willingness to work flexible hours, when needed, including weekends and evenings required.
• Job development or vocational support skills preferred.
• Marketing or sales skills preferred.
• Case management and/or documentation knowledge preferred.
• Fluency in a second language (ASL, Spanish) preferred.

Knowledge, Skills, and Abilities

• Ability to relate well to people at all levels of an organization.
• Excellent verbaland writtencommunication skills.
• Detail-oriented and able to carry out work with the highest levels of accuracy.
• A desire to achieve and exceed monthly expectations.
• Goal oriented and independently motivated.
• Advanced Proficiency in Microsoft Office skills, and the ability to become familiar with corporate specificprograms and software such as ZOOM and Microsoft Teams.
• Ability to solve practical problems andadapt to new information and guidance quickly.
• Ability to work independently and as part of a team.
• Excellent customer service skills (virtually and face-to-face).

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, communicate effectively, and engage in active listening. The role involves frequent use of a computer and other standard office equipment. The employee may need to move about within office environments and frequently travel to community or job sites to provide vocational support services. These visits may involve walking, standing, or navigating varied environments.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The employee will be visiting a variety of employer worksites in the community, which can vary with regards to noise level and weather/temperature conditions.

What We Offer - for Benefit Eligible Employees May Include:

Because ServiceSource hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features:

• Health coverage for you and your family through Medical, Dental, and Vision plans.

• Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance.

• A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution.

• Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars.

• To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance.

• A generous paid time-off program in which the benefits increase based on your tenure with the company.

We are an Equal Employment Opportunity Employer, making employment decisions without regard to a person's race, color, religion, sex (including pregnancy, sexual orientation, gender identity and transgender status), national origin, age (40 or older), veteran status, disability, or any other protected class. We are an E-Verify Employer and a drug-free workplace. Pre-employment background checks are required for all employment positions.

PAY TRANSPARENCY POLICY STATEMENT:

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information