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Manager Professional Relations & Medical Education (Emerging Markets)

ZOLL Cardiac Management Solutions
United States
Jul 01, 2025
CMS

At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives. Our medical devices, software and related services are used worldwide to diagnose and treat patients suffering from serious cardiopulmonary and respiratory conditions.

ZOLL Cardiac Management Solutions offers a unique portfolio of novel technologies designed to deliver better insights and better outcomes. On any given day, clinicians utilize these ZOLL products for tens of thousands of cardiac patients around the world:

  • LifeVest, the world's first wearable defibrillator, has been trusted to protect more than 1M patients at risk of sudden cardiac death.
  • HFMS (Heart Failure Management system) is a non-invasive, patch-based device that monitors pulmonary fluid levels and has been shown to reduce heart failure readmissions rates by 38 percent.
  • TherOx Super Saturated Oxygen (SSO2) Therapy is the first FDA-approved therapy since the stent 20+ years ago to reduce infarct size in patients with the most severe heart attacks.

Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your work will help to ensure cardiac patients get the life-saving therapy they need.

ZOLL has been Pittsburgh's Manufacturer of the Year, one of Western PA's Healthiest Employers, and even one of Pittsburgh's Coolest Offices. But it's our unique opportunity to impact people's lives that makes ZOLL the ideal place to build your career.

Position Summary:

Direct line reporting to the Head of Professional Relations & Medical Education EMEA, responsibility for the development and execution of local Medical education strategy in line with the Zoll CMS EMEA operating plan. Geographical responsibility for (Italy - Primary Market) and (Poland and Spain - Secondary Markets). Joint responsibility with geographical management teams for Health Care Professional (HCP) programs such as congress symposia, webinars, round tables (national & local), advisory boards, expert panel meetings, fellowship programs, educational grants and the associated HCP contracts.

Contact person for ESC and the respective sub-societies with EMEA-wide responsibility for related market development and education initiatives. Responsible for close collaboration with the field organization to ensure alignment on strategy and to support tactical execution of medical education programs. Accountability for collaboration with the EMEA Marketing team, the identification and development of KOL customer relationships and the deployment of programs that support ZOLL CMS therapy adoption.

The Medical Education manager will function as part of the regional EMEA marketing organization, providing input to the broader EMEA commercial strategy, as well as upstream feedback to both the global marketing and product development teams.

Essential Duties and Responsibilities:

  • Responsible for the Zoll CMS Medical education strategy in the Emerging Markets (Italy, Poland and Spain); this in close collaboration with the local geographical management teams.
  • Responsibility for the development of educational relationships and collaboration with both international societies, national societies and geographical Key Opinion Leaders (KOLs).
  • Collaborates with the geographical management teams for the planning and execution of congress symposia, webinars, round tables (national & local), advisory boards and expert panel meetings.
  • Responsible for Med Ed educational grants to national medical societies.
  • Responsible for HCP contracts and ensuring all Med Ed programs are fully compliant with local regulations.
  • Collaborates with reimbursement and market access colleagues to support requirements for improved access.
  • Collaborates with the EMEA marketing group to develop programs that increase ZOLL brand recognition, clinical presence and customer perception at scientific conventions or other relevant Peer > Peer events.
  • Foster relationships with key clinical individuals / organizations within the industry.
  • Performs other duties as assigned by marketing and sales management.

Collaboration & Teamwork:

Ability to work within a Matrix environment, proactively collaborating with different functional groups with the goal of executing against common objectives and goals. High degree of partnership and transparency on Med Ed programs and customer activities with Geographical Country Management (Italy, Poland and Spain).

Language Skills:

Ability to read, comprehend and correspond in English and Italian language required, additional European languages are a benefit but not mandatory. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Educations and/or Experience:

  • Multiple years of experience in medical device or pharmaceutical sector required.
  • Multiple years of experience within a medical education, marketing or sales management position.
  • Independent thinking with a high level of initiative and the ability to interact with physicians, key opinion leaders is essential.
  • Ability to interpret and convey complex clinical data.
  • Strong verbal and written communication skills.
  • Well-honed interpersonal and leadership skills are required.
  • Strong strategic thinking and problem-solving skills.
  • Highly proficient in spoken and written Italian and English
  • Strong project management skills and an ability to work within a fast paced, high visibility role.
  • Prior Medical Education experience is a benefit but not mandatory.
  • Experience within the cardiac care healthcare arena is a benefit but not mandatory.

Location:

Italy would be the preferred local, though remote working will be considered.

Approximately 30% travel and some weekends required for the position.

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