Inside Sales Support Specialist

At Infoblox, every breakthrough begins with a bold "what if."
What if your ideas could ignite global innovation?
What if your curiosity could redefine the future?

We invite you to step into the next exciting chapter of your career journey. Bring your creativity, drive, and your daring spirit, and feel what it's like to thrive on a team big enough to make an impact, yet small enough to make a difference. Our cloud-first networking and security solutions already protect 70% of the Fortune 500, and we're looking for creative thinkers ready to push that influence even further. Join us and discover how far your bold "what if" can take the world, your community, and your career.

Here, how we empower our people is extraordinary: Glassdoor Best Places to Work 2025, Great Place to Work-Certified in five countries, and Cigna Healthy Workforce honors three years running - and what we build is world-class: recognized as CybersecAsia's Best in Critical Infrastructure 2024 - evidence that when first-class technology meets empowered talent, remarkable careers take shape. So, what if the next big idea, and the next great career story, comes from you? Become the force that turns every "what if" into "what's next".

In a world where you can be anything, Be Infoblox.

Inside Sales Support Specialist

We have an opportunity for anInside Sales Support Specialist to join ourMid-Atlantic Enterprise Sales team,reporting tothe Director of Sales, Enterprise - Mid-Atlantic. In this pivotal role, you willcollaborate with internal teams to support sales and customer needs. This is an exceptional opportunity to join a growing, successful, and innovative organization.

At Infoblox, you will be able to thrive in a unique work environment that emphasizes career growth, excellence, innovation, and collaboration.

Be a Contributor - What You'll Do

• Generate leads through various channels, such as cold calling, email campaigns, and/or networking events
• Manage several opportunities in the sales pipeline, ensuring timely follow-up and progression through the sales process
• Conduct customer interactions, including calls, emails, and meetings, to understand their needs and address inquiries
• Provide accurate and timely product/service information to customers/prospects
• Increase customer engagement metrics, including response rates, meeting attendance, etc.
• Collaborate with internal teams, such as Marketing, Product Management, Customer Success, Compliance, and Legal to support sales and customer needs
• Align sales initiatives with company objectives through effective coordination and communication
• Reduce turnaround time for sales collateral development through streamlined processes and efficient project management
• Create customized sales presentations/proposals to support field sales efforts
• Maintain a library of collateral materials in Highspot, ensuring they are up-to-date and easily accessible for field sales representatives
• Increase the engagement metrics of sales collateral in Highspot
• Conduct monthly market research activities, such as competitor analysis and trend identification to provide insights for sales strategy development
• Utilize 6sense and usergem data to identify potential opportunities or market trends
• Present findings from market research activities to the Sales team, contributing to 1x funnel and sales strategy effectiveness
• Ensure customer records in the CRM software are accurate and up to date
• Monitor personal Sales activities in Clari
• Generate monthly performance reports, highlighting key metrics and trends for analysis and decision making

Be Prepared - What You Bring

• 3+ years of experience in an outbound quota-carrying sales environment, positioning a service, networking, or cybersecurity solution
• Experience with SaaS applications, deployments, and migration to cloud services; DNS, DHCP, and IPAM experience is a plus
• Excellent inside sales and telephone selling skills are a must
• Solid computer skills, including proficiency in Microsoft Word, Excel, Clari, and Salesforce.com
• Outstanding organizational, oral, and written communication and customer service skills
• Ability to multitask and handle up to 6 different field reps throughout the week
• Ability to organize and prioritize work independently with minimal supervision
• Superb relationship building internally as well as with customers, prospects, partners, and distribution
• Understanding of the sales process, and experience with MEDDPICC is a plus
• Understanding of the channel leads organizational structure

Be Successful - Your Path

First 90 Days:

• Immerse in our culture, connect with mentors, and map the systems and stakeholders that rely on your work.

Six Months:

• Schedule qualified meetings with existing customers
• Assist in managing existing customer business review that leads to new opportunities
• Assist in forecasting an accurate commit
• Manage from the top of the funnel to close
• Research and understand customer business drivers and map them to our products for business outcomes

One Year:

• Assist in building a Pipeline that is 5 x the goal
• Be recognized by your customers as a valuable partner, not simply a vendor
• Improve sales velocity from the top of the funnel to close
• Build relationships with decision-makers in key accounts
• Be able to successfully leverage the partner and distribution community

Belong- Your Community

Our culture thrives on inclusion, rewarding the bold ideas, curiosity, and creativity that move us forward. In a community where every voice counts, continuous learning is the norm. So, whether you code, create, sell, or care for customers, you'll grow and belong here.

Be Rewarded -Benefits That Help You Grow, Thrive, Belong

• Comprehensive health coverage, generous PTO, and flexible work options
• Learning opportunities, career-mobility programs, and leadership workshops
• Sixteen paid volunteer hours each year, global employee resource groups, and a "No Jerks" policy that keeps collaboration healthy
• Modern offices with EV charging, healthy snacks (and the occasional cupcake), plus hackathons, game nights, and culture celebrations
• CharitableGiving Program supported by Company Match
• We practice pay transparency and reward performance. Offers reflect role location, internal equity, experience, skills, education, and certifications. Base salary for this position: [$60K - 75K, plus bonus or commissions]

Ready to Be the Difference?

Infoblox is an Affirmative Action and Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis

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