Health Information Technician - Colon & Rectal Surgery Center

The Health Information Technician manages and responds to a variety of information requests from multiple sources, communicating via incoming and outgoing phone calls and through clinic contacts. The position includes managing documents and tasks within the Electronic Medical Records system.

This is a full-time position working M-F from 8:30 am - 5:00 pm out of our Minneapolis location. This position will be remote once initial training is complete.

Colon & Rectal Surgery Associates is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare.

• Manage incoming fax batches and index/file document to patient's chart, task to physicians and coders as appropriate
• Process release of information requests from patients, attorney offices, and insurance requests according to state & federal regulations
• Follow up and pull missing items (e.g. operative report from EPIC) on unkeyed report so coding can be done
• Follow up on missing dictation when an outside physician is looking for information (g. MOPHA requests)
• Enter patients into APM when a report is received from an outside facility and there is no record of having seen them
• Answer incoming phone calls to the Health Information queue
• Other duties as assigned

Education and Experience Requirements:

• 2 years' experience working with electronic medical records in a related field
• Strong knowledge of HIPAA and release of information guidelines.
• High School diploma/GED or equivalent
• Associates or Bachelor's degree in related field, preferred.
• Medical terminology knowledge, preferred.
• Special Skills: Strong interpersonal skills necessary. Strong writing skills and word processing skills necessary.

Benefits & Compensation:

• Actual starting pay will vary based on education, skills, and experience.
• We offer a comprehensive Medical, Dental & Vision Plan, Maternity Bundle, 401K with Profit Sharing, Tuition Reimbursement, Gym & Car Rental Discounts - to learn more clickhere.

Essential Requirements:

Ability to:

• Comply with company policies, procedures, practices and business ethics guidelines.
• Complete job required training.
• Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.)
• Demonstrate prompt and reliable attendance
• Work in the clinic, office or surgery center during business hours
• Travel independently throughout the clinic or office; frequent bending, lifting, standing, stooping or sitting for long periods of time may be required
• Work at an efficient and productive pace, handle interruptions appropriately and meet deadlines. Posess excellent attention to detail and follow through
• Communicate and interact in a respectful and professional manner
• Prioritize workload while being flexible to meet the expectations of the daily operations
• Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions
• Understand and execute a variety of instructions
• Effectively operate equipment and communicate on and operate the phone system
• Work independently with minimal supervision

Performance Expectations - i-Health's Core Values:

• Integrity - Do the right thing and take responsibility for what you do and say
• Service - Consistently contribute to deliver an exceptional experience
• Quality - Act with high purpose, committed effort, and skillful execution to exceed expectations
• Innovation - Identify progressive solutions that improve service, teamwork, efficiency, and/or effectiveness
• Teamwork - Be a part of the whole; support each other positively

Environmental Conditions:

• Clinic/office setting

Notes:

• Infinite Health Collaborative (i-Health) is an Equal Opportunity/Affirmative Action Employer and will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the ADA Amendments Act of 2008.
• We participate in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees
• This position description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and Additional Job Functions are subject to modification.