Material Handler S07, Cornell Retail Services

Cornell Retail Services (CRS):

As a dynamic hub of the Cornell University campus, a recognized national leader in collegiate retailing, and a self-funded enterprise, Cornell Retail Services strives to deliver legendary customer service and quality products to meet the needs of the Cornell Community. In service of Cornell students, faculty, staff, alumni and visitors, the Cornell Retail Services team leads a multi-channel retail business, including a 22,000 sq. ft. flagship campus store, three e-commerce sites, full-service print shop, and satellite store locations throughout the Ithaca area and NYC, ultimately producing $26 million in annual retail sales.

Cornell Retail Services is part of the division of Student & Campus Life (SCL) which inspires transformation in all Cornell students on their journey of individual, academic, and personal evolution. Our division is comprised of leading student affairs experts who support our campus on pressing student life matters including public service, health, wellness, social justice, residential living, food services, sports, recreation, career services, and student activities and organizations including sorority and fraternity life. Our nearly 4,000 staff and student employees who make up SCL embrace the opportunity to represent the division and strive for excellence as we shape the Cornell student experience, one interaction at a time.

In a fast-paced team environment, the Material Handler will be responsible for the daily receiving, shipping, and delivery of merchandise at the Cornell Store Warehouse. Under general supervision, receive a high volume of packages annually, support more than $26 million in in-store and satellite location sales, ensure efficiency and accuracy in the receiving and shipping of retail merchandise, and help support web order fulfillment.

The Material Handler will:

• Work efficiently and prioritize appropriately in a fast-paced team environment.
• Demonstrate a professional demeanor to best serve our team and internal customers in a positive way.
• Regularly utilize strong organizational skills and attention to detail to ensure accuracy and timeliness.
• Demonstrate proficiency with the necessary software and programs used by Cornell Retail Services
• Establish and maintain a positive and cooperative working relationship with members of Cornell Retail Services and the campus community.

While position responsibilities vary, every member of our community is expected to foster a culture of belonging and a psychologically healthy work environment by communicating across differences; being cooperative, collaborative, open, and welcoming; showing respect, compassion, and empathy; engaging and supporting others regardless of background or perspective; speaking up when others are being excluded or treated inappropriately; and supporting work/life integration of oneself and others.

This position is part of the United Auto Workers (UAW) union. The current rate of pay is listed in the collective bargaining agreement here: https://hr.cornell.edu/sites/default/files/2023-04/uaw.pdf and starts at $27.13/hour.

Required Qualifications:

• High School diploma or equivalency.
• 3-5 years of related warehouse, shipping/receiving, material handling, and e-commerce order fulfillment experience.
• Must be able to obtain and maintain certification for forklift operation and stock picker within 6 months of being hired.
• Ability to work flexible hours with a schedule that varies depending on business needs.
• Ability to stand for long periods of time and regularly lift 70-250 lbs using appropriate hand and power tools(dolly, forklift, etc.).
• Have a valid New York State driver's license, which must be maintained throughout employment.
• Ability to periodically drive a delivery truck on Cornell's Ithaca campus.
• Experience in and/or demonstrated commitment to supporting diversity, equity, access, inclusion, and well-being.
• Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.

Preferred Qualifications:

• Knowledge of retail terminology and products.
• Knowledge of domestic and international shipping methods and standards.
• Experience with NetSuite ERP and/or RF Smart.

No relocation assistance is provided for this position. Visa sponsorship is not available for this position.

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Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:

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