Lead Scheduling Specialist (Part-time, Family Medicine)

Scheduled Weekly Hours:

Gundersen Health System is seeking for a dedicated Lead Scheduling Specialist! The Lead Scheduling Specialist serves as the primary trainer, resource, and mentor to a group of scheduling specialists. In partnership with the Clinical Manager, the Lead will identify and facilitate the requisition and maintenance of appropriate education materials, resources, policies, and procedures to achieve and preserve the quality, productivity, and compliance standards of the service line. Leads the Scheduling Specialists in establishing and meeting service levels, customer service measurements, managing projects and identifying barriers. Collaborates with Clinical Manager to address and remove identified barriers. Leads and supports the Scheduling Specialists in their efforts to ensure standard scheduling process is developed and followed for patient safety, quality of care and satisfaction in order to comply with service line and corporate policy. Leads the continual development and maintenance of an effective error free and outcomes infrastructure to ensure the department and organizational goals are sustained.

Join us in making a meaningful impact on our service line and enhancing the overall patient experience!

What's Available:

• 30 hours/week

• Monday-Friday, Day time hours

• Onalaska, WI

• Family medicine, 2nd floor

Why You'll Love It Here:

• Starting pay of $19.52/hour + more for experience!

• Support to grow in your career with access to our Career Development Center and Tuition Investment Program

• Top-rated retirement plan and healthcare benefits

• Departmental leadership that supports you as you do your best work.

• Work/Life balance to love what you do and where you live.

What You Need:

• High school diploma or equivalent

• 3-4 years experience in an office setting requiring customer service responsibilities

• Epic experience preferred, but not required

EmplifyHealth is comprised of two of the Midwest's most respected healthcare systems, Bellin Health and Gundersen Health System. Once neighbors, we are now partners, united in our mission to provide exceptional care to our communities. As a not-for-profit, patient-centered healthcare network, we have headquarters in Green Bay and La Crosse, Wisconsin. Our extensive network includes 11 hospitals and more than 100 clinics, serving 67 cities and rural communities across Wisconsin, Iowa, Minnesota and Michigan's Upper Peninsula. With over 4,500 dedicated nurses and providers, we are committed to delivering primary, specialty and emergency care, along with innovative medical education programs. Join us in making a meaningful difference in the lives of our patients and communities.

If you need assistance with any portion of the application or have questions about the position, please contact HR-Recruitment@gundersenhealth.org or call 608-775-0267.

We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values - belonging, respect, excellence, accountability, teamwork and humility - our pillars set our foundation and our future.

Equal Opportunity Employer