Workflow Automation Specialist - Depository Operations

The teammate will be responsible for designing, implementing, and maintaining automated workflows, as well as generating reports to support business operations. This role requires a strong background in workflow automation and process improvement. In addition, excellent communication skills are required to interact with various internal departments and understand their processes.

Essential Functions:

• Workflow Automation:
  
  
  
  • Design, develop, and implement automated workflows to streamline business processes and improve efficiency
  • Test and evaluate the compatibility and integration of new systems with existing infrastructure, networks, and applications
  
  
  
  
• Process Analysis: Collaborate with internal departments to understand their processes and identify opportunities for automation and improvement
• Reporting: Generate and maintain reports to provide insights into business operations and support decision-making
• Documentation: Create and maintain comprehensive documentation for automated workflows, processes, and reports
• Training and Support: Provide training and support to end-users on automated workflows and reporting tools
• May serve as liaison between business units and the technology department to ensure that requirements are understood and solutions align with business objectives

Required Education, Experience, and Skills:

• Bachelor's degree in Computer Science, Information Technology, or a related field
• At least three years of experience in workflow automation and process improvement
• Technical Skills: Proficiency in workflow automation tools (e.g., Microsoft Power Automate, UiPath).
• Preferred skills and experience:
  
  
  
  • SQL development or database management.
  • Reporting tools (e.g., Power BI, Tableau).
  • Scripting languages (e.g., Python, JavaScript).
  • Knowledge of business process management (BPM) methodologies and tools.
  • Certification in workflow automation or related fields.
  
  
  
  
• Communication Skills: Excellent verbal and written communication skills, with the ability to interact effectively with various internal departments
• Problem-Solving: Strong analytical and problem-solving skills, with keen attention to detail
• Team Player: Ability to work collaboratively in a team environment and manage multiple tasks simultaneously